"BRILLIANT SERVICE"

BOUGHT A NEW FIESTA FROM JENNINGS FORD AT STOCKTON, THE SALESMAN WAS BRILLIANT SUGGESTED JUST THE MODEL I NEEDED & WENT "THE EXTRA MILE" TO GIVE ME A GOOD DEAL. I THOUROUGHLY RECOMMEND THE DEALER.

"fantastic fords"

my new cmax is exeptional. the service from the staff was 5star, paul who deals with my motability side of ford garage is a defernate 5star +++++.

"Ford Jennings Stockton Excel"

Knew the car I wanted and did not want to pay a new price. I had exactly the model in mind - a petrol Ford Mondeo Estate 1.6 TSI. I checked out Ford Direct but could find nothing. I met Paul Nixon at Jennings Stockton and explained what I wanted. Within a week he had found a car that was 6 months old and low mileage and to cap it all got it in Panther Black - the colour my wife wanted. Even better it was a Titanium X model including a Premium X and a Cargo pack. The price was negotiated fairly quickly and the deal done. Oh boy what a car. Well done to Paul for going the extra mile (bearing in mind that I had phoned every Ford dealer from Wetherby to Sunderland and left my details).

"very helpful,approachable and friendly"

purchase of car process all ran smoothly and all staff were very helpful and approachable- I did not feel stupid to ask a basic question

"The right way to do it!!"

We constantly return to this branch of Jennings because we are treated with respect, given all the help we need without feeling pressurised as we were in the past at other dealerships. For many years we have been assisted by Keith Morton who now has another role within the company. We must admit to feeling apprehensive about seeing another salesman but Ian McClusky has proved to keep up the standards we have become accustomed to. Thank you.

"Brilliant service"

This was the first time i have bought a car on my own. My first car had been inherited. I explained what i needed to Nick in the stockton branch, and the level of service he provided was great. I ended up with a great car at a good price.

"Absolutely fantastic service"

I visited Ford Jennings in Middlesbrough to look at the ford fiesta. I was approached by a young man called Dan who was very polite and asked how he could help. I informed Dan that i was looking at a ford fiesta zetec deal. Dan advised me of the personal contract plan in that i liked the sound of as i tend to change my vehicle regularly.
Dan offered us seats and explained everything fully to us giving us time to take things in and ask questions. I didnt at all feel pressured which i was appreciative of as i didnt want to rush ionto such a deal. I informed Dan i would go away and consider the deal offered. When i rang Dan back i explained it was slightly over my expected monthly budget, Dan said he would talk to his manager to see if they could get the price down. Dan rang me back after half an hour with a deal i happily accepted.
I was advised to go back into the garage the next day to sign the deal so the car could be ordered and ready for the end of the week. I was also introduced to a business manager who took all payment information from me, again very polite gentleman. The car was ready when Dan said it would be and when i collected it Dan again explained everything i should know and demonstrated the car to me. I was very impressed with the service recieved and also very happy with the after service as i know if any have any queries Dan will be more than happy to help.
The service has been that good i recommended it to my partner who is now considering a similar deal on a Ford Kuga. Dan is curently looking into this deal fro my partner.
Thank you so much for making my car choice an easy and pleasant one. Highly recommended.

"great service"

everything was spot on from going to enquire about car to recieving car very nice and really caring person in tracy who was dealing with our car lovely lady ;give her 20 out of 10 ;best regards e.mckibbin

"Ford Mondeo Titanium 1.6 Estate"

Very pleased with the car and the service that we received from Jennings Ford. Only disappointment being that there was no parking sensors on the rear.

"A very good experience"

From start to finish a very good experience buying from Jennings Gateshead. This is the 3rd car I have bought from this franchise and as yet have had no problems whatsoever.I was interested in buying the new 1.0 focus but was unsure, they offered me a loan of a similar car so I could satisfy myself regarding the performance etc. The after sales service is also very good with contact made after 1 week to ensure all is ok and if any problems do not hesitate to contract them. Overall and excellent service.