Readysteadystore
Hannah
"Decent, would use again"
Quite persistent on the sales front, but good to get the introductory discount price. Contrary to what a few others have said, they do state the T&Cs of pricing, insurance etc, you just have to read the contract and the small print carefully.
Storage unit was easy to access, clean and secure and our stuff stayed dry and safe for the ~8 months we stored it there. The discount on Enterprise van hire was a massive bonus for us since we were doing some home renovation which needed a lot of shifting stuff around!.
There was a bit of stress just before we vacated as we were erroneously sent a notice that our account was in arrears and the unit had been overlocked. However the branch (Leeds) contacted us back about 10 minutes after I left a message, apologised and explained exactly why the error had happened and how they'd sorted it. The money we'd overpaid was refunded in reasonable time.
All in all despite the hiccup at the end I'd still use these guys again given the convenience of the location, the introductory pricing and the quality of the unit.
Paul Wilson
"All good at the beginning but I ended…"
All good at the beginning but I ended my rental early because I didn’t need it anymore two weeks early I’d payed for a month up front so wasn’t expecting to get anything back but to be charged £28 for not giving two weeks notice is disgusting has they will have rented out the unit in the same day I will never use this company again
Michelle Clarke
"Don't cater to blind people"
Don't cater to blind people. Don't accept trans clients easily. In breach of so many laws. Need I go on???? They are useless, not customer focused, and have total disregard to the needs of their clients. Consequently I'm reporting them to Trading Standards
Anon Anon
"Rugby ReadySteadyStore"
I have used a few storage companies Access and Safestore UK and Titan for nearly 2 years now and Readysteady storage have been better than them as introductory offer not begrudged, wide open units eg 100sq units have double doors, use initiative to find genuinely best unit, rather than me having to say on inspection no good and then when about to walk say oh by the Way we have this, lift working well (access had 2 but one always out of order and on 2 occasions so was 2nd one which caused a lot of inconvenience to many) Wide corridors, trolleys plentiful and big ones are boarded up on sides to prevent slippage rather than ends grilled as is case at access and safestore which is so less practical for long things like laminate flooring and tight corridors (this is a big bonus when loading unloading as so much hassle not being able to load a trolley fully to avoid slippage )and plenty of normal trolleys flat ones available every time I've been, I travel far for this place and have had opportunities to move nearer cold calls etc but am happier here then elsewhere!
The manager Adam is best thing about this branch is hands on, polite welcoming and clearly appreciates your custom and has a very smooth run operation in progress, always helping out and doing shop floor things like putting cardboard in bins as well as management .
Big car park close to entrance and fewer units with pillar obstructions compared to UK storage which had a pillar and narrow corridors. 24 hour access even during covid .Just as clean as other 2. I was skeptical of whether this would be worth travel but unit and Adam makes me say definitely year on . So highly recommend you give them a try. Thumbs up to everything so far. Out of all if the things the fact that Adam has wanted me to have best unit available, one he would have for himself or fami.y and friends rather than a difficult to let one try it and see attitude;stood out. I don't usually leave reviews so that says it all,
I also saw very happy long term customers not those keen to get out of there, says a lot in itself. I’ve been there many months myself now . Security wise just as secure as others never had issue.Thanks to Adam and team.
Charlotte Howlett
"Excellent customer service"
Every person I spoke to in Corby were beyond helpful when I needed them, especially Shawna and Taylor. Replied to voicemails left and arranged storage for the same day when I needed it last minute. Emailed me all the details of where my units would be. Would highly recommend.
Elizabeth
"Ann from the Ready steady store in…"
Ann from the Ready steady store in Tring is amazing, so helpful and lovely to speak with. We were offered to move in our new home way before we were meant to and she helped us out so much. Appreciate you Ann!
Thank you, highly recommend
Mollie
"Great quick service provided by Megan"
Great quick service provided by Megan! Even stayed on late past her shift to help me. Made it very quick and effortless for me, credit to your company.
Iulia Z
"very bad experience"
very bad experience! I was on the phone with Anthony. He 'took the time' to explain the different offers they have. 25 minutes pass and he wants me to give my card details on phone. He got pissed off when I said I do not want to give my card details over the phone and started yelling saying that he wasted his time with me and hung up.
A very bad experience...
Andrew Thompson
"Don't use"
Terrible experience at the Leeds Ring Road site. A 'system error' meant I had to split my possessions across two units on the day of my move. I then received a notice threatening to sell my possessions, despite having paid in advance. They were unapologetic and acted like they were doing me a favour!
jodie bland
"Boxes"
I went in the other day to purchase a few boxes and the ladies there were very helpful and very nice!
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