"Excellent service from Bava's Music…"

Excellent service from Bava's Music City. The only store that had the microphone stand we wanted in stock. So friendly and fast delivery. So nice to receive lovely service during the lockdown and nothing was too much trouble. Thank you Bavas!

"Thank you for your great service and…"

Thank you for your great service and wonderful communication
Thank you
Wilhelm

"Did not notify me of delay with…"

Did not notify me of delay with package. I had to call after weeks of waiting, was told I'd receive a call back because you were waiting for the equipment to come in (which was supposed to be in stock). Did not receive a call back. When I finally contacted you again, you made me pay additional postage and finally sent the item.

"Excellent customer service"

Couldn’t find stock anywhere of the Yamaha YDP-164 piano. Bavas had some coming in, they took the order and deposit over the phone, the piano was then delivered as promised by courier at the end of September for a good price.

"knowledgable and efficient"

set me up with monitors and the right cables and had them within 24 hours

"Really fast shipping and great…"

Really fast shipping and great experience

"Samson 312W PA system"

I was impressed with the courtesy and professionalism of the staff who diligently answered my questions and provided a first class service. I am delighted with the product and highly recommend Bava Music City to anyone who is looking to purchase similar equipment

"Good advice"

Good advice, right price and fast delivery. Thanks!

"Terrible experience"

Terrible experience. placed an order online on the 4th of August did not get tracking details, rang them on the 10th August only to be told Item out of stock. 6 days of no communication and if i hadn't called i would have no idea. bad customer service from the representative that answered the call. no apologies just went straight to we will cancel your order and issue you a refund. refund issued to wait 5 days to be credited back to my account. overall i have wasted 2 weeks on buying a graphic equalizer i needed urgently.

"Would buy from again"

They were so helpful especially during this Covid-19 crisis.Yes I had to wait longer for my items but that was not their fault. It's been hard to get items into Australia. But they worked with me to make sure I got the items I ordered. I would buy from again. They were great to deal with.