"Stuck at the depot"

Yet another person with a parcel stuck at the forever depot. Its been there since the morning of 29 November with no update and Whistl will only talk with the seller. I will avoid any company in future that uses Whistl.

"Another parcel lost in transit"

The tracking service shows that my parcel has been sat in their depot since the 18th November. I contacted Whistl though their live chat and was informed that they would only discuss the location of my parcel with the sender, very helpful. When the sender contacted them they never received a response.
Why are companies still using Whistl as a delivery service.

"COMPLETELY USELESS COMPANY with a…"

COMPLETELY USELESS COMPANY with a totally incompetent (lack of) customer service. My order has been sat in their depot but Ashley completely can't/ won't do anything. I will ensure that I swerve this firm - just wish I had read the similar reviews as I would have ensured they were not responsible for my shipment. I can see now why they have so many poor reviews with an overall 1.5 star rating.

"whistl are a great company and iv…"

whistl are a great company and iv always received my items on time.
its actually not whistl that deliver. Its delivered by the royal mail :) so if its ever late, best to contact them.
Good luck!

"1 star as I could not get 0 star"

1 star as I could not get 0 star. Parcel stuck at depot, no way to contact the company, non existing customer service. I will never see my item likely

"Whistl for it... You won't get it!"

Ordered a couple of Personalised Christmas Gifts in November. Got a tracking number on 27th November from whistl.. at Depot. Updated 7th DECEMBER as In transit.. Now you can't contact WHISTL... they say ask the retailer! But the sent it.
Now 13th and guess what IN TRANSIT still... NO WAY OF CONTACTING THIS SHOWER !
It won't come now for Christmas I am sure but as I ordered in November it should have done.
IT IS THE NO CUSTOMER SERVICE WHICH IS BAD.

The retailer said 'wait a few days and we will send out another' No point.. it's for Christmas and with Whistl.. well whistle for it, not likely you will get it.m

"Another ‘At Depot’ example"

Another ‘At Depot’ example. Originally my book was meant to be delivered a week ago, but the online tracking has been ‘At Depot’ for over a week. At least manage our expectations when it’s obvious the delivery date will not be met. Nothing on the customer service to help

"Lazy delivery service"

Taking the p*ss is putting it lightly I have been waiting over a week for my parcel to be delivered it's been sitting in their depot for a week and apparently, they "tried" to deliver my parcel yesterday no one in the house heard a knock we were all in now I'll have to call up to see what's going on I think laziness is what's going on here because we all definitely hear the door being knocked every single time

"9.30pm delivery left at door"

Parcel left propped against my door at 9:30 p.m. in full view of anyone walking past and despite the fact that I have a lockable parcel box.

"Would have given zero stars if an…"

Would have given zero stars if an option -Ordered a book on line that was to be delivered by these Cowboys, but has now been in transit (Whistl Glasgow) since 24th November with no update - tracking no L12931111000311166. Going by the recent reviews on here they don't seem to deliver anything so assume I am likely never to receive the book.