"Excellent "

Delivery on time, staff were fab once I asked to change my order. Definitely use you again, thanx

"Arrived quickly well packaged"

Arrived quickly well packaged

"Never again!"

3/3/25
So I have finally received an email saying that my refund has been processed and I should receive it in my bank in 3 - 5 days, but no email from Head of Customer Services even though I have sent one to the email address given twice (as requested by them in their response below) - perhaps that person doesnt actually exist and its their standard response??

27/2/25
So I followed the advice given by the Head of Customer Service and emailed on the address given on this reply. Guess what?? - no response again!!
So from 3rd February until today, still no refund. Would strongly advise that you avoid this company at all costs!

Purchased a large amount of laminate flooring for our home and then found we needed more as some of the planks were unusable due to their poor quality and lack of colour match. Went onto the website and ordered 4 packs. Then receive an email saying the product has been discontinued. Why was it still on the website if there was none in stock???
Received an email saying a refund would be issued and 3 weeks later I'm still waiting for it!

"Damaged flooring"

Damaged flooring, would not assist wity delivery. Carried 46 boxes to my property as a Lone female. Wouldn't recommend

"First Class "

Good online service easy to use and delivered on time cannot fault these.

"I wasn't told product wasn't in stock…"

I wasn't told product wasn't in stock and I would have to wait 3 weeks until after the due delivery date

"Cost us over £1400.00 in fitters costs…"

Cost us over £1400.00 in fitters costs wasted time delayed deliveries
Pack arrived damaged Still waiting for resolution

"Ordered some samples from Leader…"

Ordered some samples from Leader floors,for an upcoming home project.
Wide range to choose from and were recieved quickly. Still deliberating but love the choices that were chosen

"Hard to review just yet as I haven't…"

Hard to review just yet as I haven't fitted them yet, will review when done.

"Fantastic looking flooring at a fab…"

Fantastic looking flooring at a fab cost, arrived very quickly.