"this was the easiest transaction…"

this was the easiest transaction ever!!! Thank you to sofabed.com!!!

"Pleased on the whole with our first Sofabed purchase"

This was our first time ordering furniture online, and we chose Sofabed for their selection and good reviews. The whole process was positive, even with a couple of minor glitches. There was confusion about the seeming offer of free shipping, which we were told didn't apply for all geographic locations, but the white glove delivery was included.
The communication from the warehouse was good and we appreciated the good tracking at the delivery end. However, for some reason, the quality of the product was deemed unsuitable by the white glove delivery company and the sofa delivery was canceled on the delivery day without explanation.
When I called Sofabed, the customer service rep was good about checking on the order status and giving a good estimate of when the new sofa would then arrive. This ended up being only 2-3 weeks from the original delivery, so they obviously expedited it. We were notified of the delivery window, contacted by the white glove company, and it was delivered in great shape and set up by them.
We are very pleased with the appearance and quality of the sofa sleeper. The color and description were as described, and it is pretty and comfortable, just what we had hoped for. Although the process took 8 weeks altogether, we appreciated the check at the end that kept us from getting an inferior product, and not having to wait much longer for the final delivery. We felt the cost was reasonable, the quality is good, and everyone we dealt with at Sofabed was pleasant and helpful to guide us through the process. We would consider them in the future.

"Seamless experience"

The process was seamless from ordering the sofa online to its ultimate delivery. The price was very competitive for a quality sleeper sofa. Delivery came off without a hitch. I am going to recommend sofabed to friends and family - it is well run and, again, very competitive in its pricing.

"completely seamless"

Pretty much completely seamless. Was delivered in the timeframe advertised. Communication was awesome during the entire process. I never felt in the dark about what was going on with my shipment. Also, importantly the product was just as described.

"Great quality!"

Great quality!

"Quick and Easy"

Quick, timely delivery of my Sofabed. Great quality and features. I love how easy it is to use my sofabed.

"Easy Peasy for sure"

Very easy to order, pay and schedule delivery. The delivery was easy peasy and the two fellas were super friendly and professional. I would recommend Sofabed to others. Thank you.

" Gio Italia Sleeper Sofa"

We ordered the Gio Italia Sleeper Sofa. We were unable to get it delivered on the day that was scheduled and the warehouse stored for an extra month for us at no extra charge. It arrived today and it is a beautiful sofa. I have not slept on it yet but from first try the mattress looks a little thinner than I was hoping. We may buy an extra mattress topper for added comfort for our guests. Other than that, i am pleased with the product and service.

"Excellent customer service "

Sofa Bed store has great selection of top brand names and at really competitive prices. I was very happy with the help I received in choosing my sleep sofa. James was very knowledgeable, answered all my questions. It is very rare to get such a personalized help and support throughout the ordering process. Thank you

"Ordered a recliner chair"

Ordered a recliner chair with Dave. I had specific requirements and Dave worked to find me the chair which was not even listed on site. They spent couple of days with me but got me what I wanted and at a fair price better than all others. Thank you for your help and would surely ship with you again.