"It arrived so quickly & has been nothing but comfy and Cozey"

I ordered my Cozey couch from their refurbished program and it came within 4 days. It was super easy to put together (mostly on my own except for lifting the base pieces into place), and it has been so comfortable from the get go.

"Disappointed "

I was very excited about this couch because of the look and comfort but I am disappointed in the overall quality. While the fabric seems good so far and it is comfy, the hardware that connects the pieces feels cheap, the pieces were irregular, and I do not think the hardware will stand the test of time.

While the customer service throughout the purchasing process was great, the shipping left a little to be desired. The delivery was delayed and some of the boxes arrived open and/ or in poor condition.

I would love to recommend this Canadian brand but unfortunately the poor design of the attaching hardware is too crucial a flaw. I would not recommend this brand to others.

"I didn’t receive anything."

I didn’t receive anything.
The Purolator link i got says it hasn’t been shipped yet.

"Amazing customer support"

Amazing customer support! Great product quality, really happy with my purchases!

"Best service and product I bought in years"

I bought the Atmosphere sofa this fall and it's the best one I've ever had. I love the comfort and design and the customer service at Cozey is impeccable and soo friendly and helpful! it convinced my sister and friends to get one too. I absolutely love it!

"I am really liking our new couch"

I am really liking our new couch. I love the way it is modular. It is nice an pouffy, very comfortable. The only reason why I have it 4 stars is because we got the lounge option and it said it could take up to 2 weeks for the lounge portion to get to full size. It has been almost a month and that section is still not as puffy as the rest of the couch. Otherwise I really like it though. We got the dream grey which I really like.

"Money well spent on gorgeous sofa"

Delivery was top notch. Door to door with great communication at every step.

The big reveal exceeded my expectations! The sofa was so easy to assemble (I hope Ikea reads this!), and everything fit together perfectly, no gaps, nothing out of alignment.

The green velvet fabric is gorgeous and exactly as it appears on your website. Best of all, it's a Canadian company!

"Perfect couch for us"

Perfect couch for us

We went to Cozey in hopes of finding the perfect couch. The ability to have the option for storage and removable covers is a game changer for us with our dog. On top of that, being modular systems we will be able to reconfigure this couch and even add to it should we locate it in a different location within our home.

"The product was as beautiful as I had…"

The product was as beautiful as I had hoped and Delivery was prompt and easy. Will buy from Cosey again.

"Smooth returns"

Although the couch we ordered was not right for us, the customer service and return process was fairly smooth. There was nothing wrong with the product, it just didn't fit well in our space.