"Livraison rapide et chaise incroyable"

Livraison rapide et chaise incroyable. Facile à monter et confortable pour lire.
Merci

"Unbeatable customer service"

Unbeatable customer service! The table arrived very well packed and with clear instructions. Very easy to assemble. Furniture is sturdy and looks great!

"Incredible quality"

Incredible quality, gorgeous aesthetic, fast shipping, responsive and helpful customer service! Proud to shop Canadian!!

"There was a slight communication error…"

There was a slight communication error with fedex and after contacting customer service they were able to figure out where one of our pieces was and was delivered in the next two days. Overall very happy with the team and our new couch/ottoman!

"I'm unable to connect the pieces"

I'm unable to connect the pieces. I removed everything from the boxes (that were unceremoniously left outside the gate next the road). I was able to do everything according to the guide. Now, I've tried every which way to pull it all together and I'm unable to.

"Beautiful product"

Beautiful product, fast delivery.

"Great sectional for price but be wary of plateau "

The couch looks amazing, for being so solid it was still easy to put together. I loved that they were able to send fabric swatches in advance so I could choose the best one. The Ciello is super comfy (my pets think so too). I got the sunset beige, and it is a tad difficult to get pet hair off so keep that in mind if purchasing. The piece I am unhappy with is the plateau I added to the sectional. The plateau itself is good but the cushion comes packed differently than the rest of the cushions. It is rolled up super tight in a separate box and is extremely thin. It does come with a note advising it takes 14 days to fluff up to normal but after 4 weeks it’s still half the density and thickness of the other couch cushions causing it to look lopsided and of course not have the same comfort.

"100% recommend"

I had an issue with an ottoman bought over 1 year ago but the I hsd the best help from the team. So glad I bought my couch at Cozey.

"We love this couch!"

We love this couch! We bought the Neptune Full Sofa bed with a left chaise (ordered beginning on Nov 2024 and arrived end of Jan 2025)
- When building the couch, just make sure to follow the instructions on the box on which box to open first (we got too excited and opened random boxes and it was challenging to piece together)
- great storage…all modules are storage :) practical for extra pillows, throws, bed sheets, etc
- it’s very firm compare to other models, so if you like a firm bed/couch, then this couch is perfect for you.
- easy to clean with a damp cloth, but you have to do clean it right away, don’t wait!
- Be careful with Velcro items on the couch, it can get caught easily.
- it’s flexible: you can keep adding or removing a module and the chaise is interchangeable: left or right,
- get the 5yr warranty! If one module breaks, you do not need to send the whole couch, just the broken one!

"Everyone was very helpful"

Everyone was very helpful. I had delivery issues and they were resolved in a timely fashion.