"Arnaque sur site dubbary "

Je viens d être victime d'une arnaque sur le site dubbarry-france arnaque 92 euros de perdus...j ai contacté le vrai site , hallucinant regarder le commentaire en fin de page dubbary.com.le vrai site est pour la France impossible de l écrire ici.google le déclare fiable le faux site

"Great customer service"

Due to the London store being closed for a while I wasn't able to try a different size in store. However, Amber from their customer service team was very helpful in organising a prepaid return then sending out the different size to try and reassuring me if it wasn't right they'd send the original size. Very accommodating and friendly customer service.

"Na 20 wandelingen in het bos is de zool…"

Na 20 wandelingen in het bos is de zool helemaal losgeraakt en is deze ook gaan scheuren. Vorige paar ging 10 jaar mee, deze 1 jaar. Is echt zeer slechte kwaliteit, zou toch niet mogen voor dat geld.

"My Dubarry experience has been…"

My Dubarry experience has been exceptional. An initial fault that was not straightforward was sorted super quickly and to such a high standard. I am thrilled with the result.
In particular the customer service operator I dealt with was amazing.

"Amber at Dubarry Customer Services"

Amber at Customer Services was excellent, friendly and personable. Nothing was too much bother. A 1st class after sales service.

"Best customer service experience"

Best customer service experience. I have contacted costumer service as my boots had a problem and frankly I was expecting a “sort it yourself” kind of reply however I have received a fantastic service from Penny. Great, fast communication and problem solving. Thank you all!

"Dubarry Fastnet boots"

Dubarry Fastnet boots. Leaked like a sieve so can't use. Did contact them but they couldn't fix as bought s/h. Get that but they shouldn't leak, they'd clearly not been worn.

"Exemplary Customer Service."

The customer service at Dubarry is exemplary. I had a broken zip on my handbag, I contacted Dubarry and immediately had a reply together with a free return label and promise of a replacement. Unfortunately the item was discontinued, Dubarry gave me a full refund immediately. I tried to find a stockist that still had one, with no luck. My particular thanks go to Amber who helped me find a retailer that had one in stock. My emails were always answered straight away by her. This I felt was above and beyond good service. Well done.

"Very good customer service when…"

Very good customer service when replacing a faulty product.

"Poor quality "

Having been an avid customer of Dubarry Chelsea Boots for many years, I have recently experienced worsening quality and think I will need to find a new manufacturer. In the latest purchase the rear boot pull split, even though the boot was only just out of the 12-month warranty, no repair was offered. To charge £280 for a pair of boots and not stand behind the quality is disappointing.