"Great product, but long delivery time!"

The website was easy to negotiate and cat bed I ordered was great for the price. However I didn’t realize I would have to wait 10 days for it to be delivered from China…….although the postage was a good price.
After three days I looked for shipping and delivery progress, only to find out it was coming from China. I looked at the website again to see if this was mentioned, but couldn’t find any information on it.
Waiting 10 days, meant the cat bed didn’t get to me within the timeframe of seven days I needed it to be delivered. If I’d have known this information beforehand, I could have either bought similar from Amazon or other outlets for several £’s more, or ordered from Playpaw earlier instead of bookmarking the page and ordering when I thought it would be a reasonable delivery time.
Please Playpaw make this information regarding goods coming from China, with extended delivery times, highly visible for any future purchases for myself, or others. I can then make a choice of whether to purchase from yourselves, or elsewhere. Hopefully this review will be helpful to others making a purchase.

"Cosy cat beds"

My cats are 14 and 11 years old, and have never liked cat beds-preferring a blanket or old pillow- until now. The cosy cat igloo beds are amazing. They are comfortable and give a feeling of safety. With the rim to rest their head on, they really are purrfect! They even go in for a nap in the daytime. Would highly recommend

"Very slow to arrive"

I cant comment on the quality as I still have not received my item ordered well over a week ago. Not the company to use if you are in a rush.

Update: it finally arrived over 2 weeks after I ordered it. Its on the small side. It does the job but the straps need something across the shoulders at the back to stop them from slipping. I've minused one star for this and another for the really slow service.

"Poor quality product and slow customer service"

I purchased a PlayPaw adventure pouch which was rated on the website for dogs up to 12Kg. I also purchased the additional chest strap. My dog weighs 10Kg so fully 2Kg below the max weight. The first time I used the pouch I put him on my back but within the first 20 minutes of use the push clips on the shoulder straps started to release themselves which nearly resulted in my poor dog being dropped on his head. I discontinued use and asked for a refund. After several weeks where I had to provide pictures and video evidence PlayPaw did finally refund me in full.

"Premium soft claw devise"

I can now easily trim down my mini Dacshund's claws. He trusts us so much not to hurt him in any way I could use it almost immediately. I let him feel the sensation on his leg then gingerly started to trim his claws, great product.

"Great product & fast delivery"

Great product & fast delivery Would recommend

"We purchased two PlayPaw Adjustable Car…"

We purchased two PlayPaw Adjustable Car Safety Belts in Black. Our dog likes to be on the back seat and these belts are n excellent restraint and the position of them gives him more room to move about. Very pleased with purchase.

"Amazing bed"

Amazing bed, good price, great communication - happy cats and happy owner.

"Looks fine but dont think bowls are…"

Looks fine but dont think bowls are dishwasher safe. Should have checked was impulse buy on insta, otherwise fine for one cat using 2 bowls. Cute and assists with less spillage as she had a habit of licking the food out of other bowls on2 the counter. Hope they last.

"Fantastic"

Fantastic, quick delivery and products are amazing.