"I took my iron for repair "

I took my iron for repair ,

Great service and Dave was fantastic very knowledgeable and friendly,
Would recommend to everyone and will take anything I need repairing to them in the future

"Kam was very helpful and efficient with…"

Kam was very helpful and efficient with our repair

"super friendly and quick!"

The engineer was super friendly and worked really fast! Will definitely use them again

"Dipak was professional"

Dipak was professional, effiicent and friendly, he managed to find the spare part for my machine. Thank you.

"Scam company"

Scam company, do not use.
Initially it went well... paid for the engineer to come out and he said it needed a new part. Great. Part ordered. Part arrived, paid for Part and booked another visit for engineer to replace. All seemingly went well. Within a couple of weeks we got the same error on dishwasher and checking the contract I saw that they guarantee their work for 3 months. So I called to book a revisit and 4 months later I STILL can't get anyone to come out. They've booked me in 4 times and 3 times the engineer cancelled. Now when I call they say its been escalated to head office so there's nothing they can do, yet they admit that head office isn't responding to their own emails. I'd like my money back since they didn't uphold their end of the contract.
Frankly I think they are a scam company and can't recommend them at all.

"Scam company!"

Scam company!
Unprofessional, untruthful, caustic customer service!
On 15 of June an engineer visited to check the fridge/freezer and he checked the power socket that was ok, he touched the compressor and he said it was hot after that he checked the power socket again and he started writing some papers telling me that it will not work until he fix it.
When asked what it was wrong with it he did not know he said we will try with a re-gas and if it still does not work we will try with a compressor change, and what if that is not the problem I asked and he told me that we will figure it out (everything on my expense), he told me that I have to pay 108 pounds for his trouble and I will be called for this then he left.
The next day I received this "The quotation for the parts required was £180 including VAT for the Regas and Ancillaries." and because I did not receive an invoice for what I already paid I called and asked for more information and the guy on the phone told me that it might cost more because the fridge/freezer might need another gas that is more expensive, when asked he told me around 300 pounds!
Took out everything from the fridge/freezer that day and left it opened and after 2 days it was working again.
Update:
After a lot of phone calls asking for a refund because the engineer did not do the job right and that the fridge/freezer was working they sent me another engineer and they did not agree to refund!
The second engineer was more knowledgeable and told me after checking the fridge/freezer that it might be the controller board on the top of the fridge or a capacitor and that it will build ice inside and stop working again after a while, before leaving he sent a quote to the company.
Their answer was that they can send me a new fridge because they can not find the electric board and it would cost me "Delivery/Fitting/Disposal £275 ( Your price will be £150)" but I had to pay the fridge separately!
After calling almost every day for an invoice I did not received it for the 108 pounds paid although every time I was told that I will receive it shortly and every time a Client Authorization Request was sent and not the invoice, and still I did not received it to this day!
After almost a month they stopped responding to emails and phone calls!
The problem was the front controller board with the buttons, I took it out and now it works. It uses more power than normal because it stops less regularly but it works!
Do not use this company unless you want to give money for nothing but problems!

Karen Pallister the post code and the house number are on the Invoice from your records and even the dates are in the review and as you can see the review was written on an account with my full name, do not write this responses only for other people to think that anyone from your company is trying to fix the issues caused or refund the money, because it would be a lie!

"Great Job"

Zulfi arrived on time and completed the job quickly and efficiently. I would recommend this company for repairs.

"Rubis"

Rubis, rubis. The top an unprofessional company I ever deal. The worst costumer service. Just rubbish avoid if you can.

"Great Customer Service "

From the outset Rebecka was very helpful, we had several appliances to fix so it was complicated to set up. All the pricing was very clear and once booked I was kept up to date and the engineer arrived on time. Jason the engineer was able to fix most things onsite and identified the fault one the other appliance quickly.
The follow up with Rebecka has been very efficient.

Highly Recommended.

"Excellent engineer"

Zulfi was a very efficient and helpful engineer, he explained everything clearly and completed the job in good time, working solidly for 2 hours.