"TRASH PRODUCT!!!!!!"

The owners of this company are dumping their own shares, that should tell you all you need to know!!

They lie, they cheat, they steal! We prove concrete services, we got leads for painting footpaths!? Their product is not good at all.

I asked about their trial period and they told me to pay $130 for 5 leads in the first month and I can try it out and if I cancel within 7 days I would get a refund, a few days later they told me because I accepted one of the leads, it voided my refund! But I told them at the start I will only pay if I can try it out!!!

They also use google ads to get leads so you are better off getting a google ads expert and save your money! 100% a trash product!

"F….. Joke SCAM "

Hipages as an air conditioning contractor is absolute joke .
When I originally joined it was fantastic until last 2 years the prices charged for leads are way over inflated $48 - $150 and that is for small jobs with following up leads within minutes customers advised they have already been contacted by up to 10 businesses , we were under the impression only 3 leads were accepted .

To add they advised I couldn’t be a sole trader and had to become a company so we changed to a company at a huge cost to us .

My advice don’t fall for the dishonest sales reps who sign you up on 12 months contracts which you cannot cancel .

DO NOT USE HIPAGES

"HiPages do not check Tradie credentials as they claim"

I have been using HiPages for over 10 years, trusting their platform to connect me with qualified and vetted tradespeople. Unfortunately, my recent experience has shown that their vetting system is completely flawed, allowing unlicensed scammers to pose as reputable builders—and HiPages takes zero responsibility when things go wrong.

A so-called "tradie" I hired through HiPages, Michael, falsely claimed to represent Aushomes Pty Ltd, listing their QBCC license and ABN on his HiPages profile. His invoices and receipts even carried their logo, making it impossible to detect the scam. After taking a $11,500 deposit, he abandoned the job, leaving my project in a disastrous state—poorly planned plumbing, incorrect fittings, and costly rework required.

What’s worse? HiPages’ response was dismissive. Brittany, their Quality & Trust Officer, showed no accountability for the fact that their system failed to prevent a scammer from impersonating a legitimate business. When I raised my concerns about how Michael was listed on their portal without proper verification, I received no answers—just an indifferent attitude.

The reality is anyone can claim to be a qualified tradie on HiPages, even without a license or proper credentials, and unsuspecting customers will be left to deal with the financial and emotional consequences.

"Customer service and your account…"

Customer service and your account manager are absolute jokes.

I used to pay $800 a month. With that i could accept at least 15 leads average price $60.

Now with that i can't even apply for 5leads because price went up to $170 a lead out of nowhere!!

And only if you are lucky you will get a response from the customer.
Don't forget 3 tradies will pay for a lead regardless of being successful or not.

While you lose your money, hipages make $450 in an instant doing f..all.

They should rethink their pricing and how they customer services work. Otherwise this will not last long.

"Hipages is a ripoff "

Have been on hipages for the past 5 years, it was good a couple of years ago, now it’s an absolute ripoff, $150-$250 to just accept the lead and most don’t even get back to you, I’d waste $600-$700 a month with people not even responding to me and most if not all don’t know that tradies pay for the the leads, I’d go months not getting a job and I signed up for 12 months unfortunately. You have to be on your phone to get the little work that does come through. Total waste of money.

"Low expectations, unmet"

Used it as a cabinet maker to get some work on the side. Biggest waste of time. Clients generally had no idea what they wanted but often used the words ‘cheap’ and ‘good quality’ which of course makes no sense. Any decent job was gone within seconds, the majority were over an hours drive away even though I specifically typed in within a certain radius. I wasn’t expecting much but this didn’t even meet my low expectations.

"Great response from contractors"

Great response from contractors, nice simple process

"Aaa flooring came and gave us an honest…"

Aaa flooring came and gave us an honest quote and advise so we hired him

"Hipages are good in theory"

Hipages are good in theory. You want help...they find help. But not in my case. The cost to tradies etc to register and accept a job is a bit steep if the job is small. Probably hardly worth the petrol these days.I had 3 0r 4 (I forget now) but didn't get ONE call. Ask Dad to help...or live with it.

"Terrible! Plum It plumbing worst job ever"

Plum It plumbing worst job ever. Didnt have stud finder, didnt have a drill for the mixer tap in my stone top for vanity, had to drive 45 min back to bathroom shop, wait 20 min to drill hole, and back again! didnt have plumbing part, I asked him to call Reece see if in stock, they did. He still refused to go get it, even though was 5 min drive next suburb bescuie he was in a hurry to get to the next job. I asked Maron to drill holes right height for the vanity, he didn't measure up first, now have to retile the back. When dispute arose over drillholes, he ripped out the flush button and ptrap toilet and tried to steal them, proceeded to ransom my items in exchange for partial payment (the parts ripped out so no payment was applicable in the end) He threatened to take steal my bathroom products and nearly did leave with my item, until I tried to get my items back for about 10 min. This is the worst I have ever faced with any trade