"Fast delivery and high quality products"

I ordered a specific wallpaper online and it arrived excellently packed and protected and super fast delivery. The paper is very high quality and although expensive it was still the best value from Wallpassion compared to other sites.
Very satisfied and will use Wallpassion again.

"I have used this company on two…"

I have used this company on two separate occasions recently, and they have been helpful and efficient, and I would use them again.

"UPS took package back before date on…"

UPS took package back before date on UPS email. So still waiting for my wallpaper. Has to go back to your company to then be sent out again to me. UPS certainly let me down

"The delivery needs to be much clearer"

The delivery needs to be much clearer. I did not choose fast delivery but did expect it to be delivered to my home address. Instead it was delivered to a UPS drop off point - after being cancelled twice.

"Great product at a good price"

Great product at a good price. Delivery was ok, had to pick up from UPS point a couple of miles from home but 3 rolls of wallpaper so it didn't matter

"They did very well but paid for fast…"

They did very well but paid for fast delivery and it was obvious it was not going to happen…. Did arrive on the day they said in perfect condition and did refund what I paid for 2/3day delivery…

"Easy to place order and arrived…"

Easy to place order and arrived quickly. I did recieve an email the day after placing the order informing me that the wallpaper was delayed at manufacturing, however this must have been rectified very quickly as the order was dispatched within my estimated delivery window.

"Great paper, slow delivery. "

The wallpaper is great - excellent quality and was easy to hang by pasting the wall, with a good quality ready-mixed, although the instructions said to paste the paper. The delivery time was annoying. At check-out I opted for free delivery as I didn’t mind the delay. However, at the ‘pay now’ stage a £7 delivery charge was added. If the paper had arrived quickly I wouldn’t have minded so much…. But it took 22 days to arrive.

"Still haven’t received our order "

Still haven’t received our order , well over five days

"Paid extra for 2-3 day delivery"

Paid extra for 2-3 day delivery.

Good arrived nearly 2 weeks later

Had to take extra day of work as courier said one day and then changed it.

No communication from Wallpassion till I contacted them
I saved a bit of money but poor customer service