"Products arrived on time"

Products arrived on time

"Fantastic service"

Fantastic service, my order was delayed due to the production shortage of stock by the manufacturer which is not the fault of Salontotal. Their customer service was in touch and offered the option for a refund or to continue with the order. I opted to continue and I received regular updates on delivery and finally received the order. Thank you and I appreciate the excellent customer service!

"Efficient"

Really easy to order. Great communication from Salon total giving updates on order status. My order was delivered promptly .

"Excellent service"

The ordering process was seemless & the delivery was much quicker than expected. They also offered free delivery if you spend £35 which I took advantage of. All round excellence.

"Advertised a product they no longer…"

Advertised a product they no longer stock, and rather than inform me, sent a replacement instead and now the onus is on me to return it and pay for postage. Customer service tried to help but just went around and around in circles! Probably not a bad company just need to work on their customer service process

"Excellent service and quick delivery."

Excellent service and quick delivery.

"Great Service."

Easy to use Website. Found the product I wanted at a reasonable price. Kept in loop re delivery. What’s not to like.

"Great products !!"

Great products !!

"Great product"

Great service from ordering to delivery only took 4 days from ordering. Also thus is the only place I can get this shampoo from now no-one else seems to stock it and I love this product have been using it for years hope Salontotal keep on stocking it.

"I absolutely love this conditioner"

I absolutely love this conditioner - it smells amazeballs. I have the shampoo too.