"This is a scam site"

This is a scam site, they never return the money, they just try to delay you to make a complain to the police. The best way to act is to discuss with your hotel and ask them to remove Rehlat as a reseller.
I did that and now they are removed from a lot of hotels in whole Germany, so it works !!!!

Rehlat has replied to my review after 1 (ONE) year, with a generic sentence. You can imagine how "concerned" are to solve the problems they created.
They are Scammers, avoid them at any cost and make complains to police and to the bank for fraud !

"Do not trust Rehlat"

I booked a hotel for 3 nights via Rehlat about 2 months before my trip and Rehlat confirmed the booking and the creditcard payment.
When I arrived at the hotel, the hotel said the booking had been cancelled.
However, I had not cancelled the booking and it turns out it was cancelled by Rehlat 3 weeks earlier.
The result was I had to take last minute hotel that was much more expensive. Also, Rehlat did not inform me they cancelled the booking. Also, the did not give me back the money they took. I called customer support at least 5 times and eacht time they promised to look into it but they never did.
Luckily I was just in time to protest the payment at my creditcard company and they paid back the money I paid.

Looking at all the negative reviews about Rehlat here on Trustpilot there can be only one conclusion: don't trust Rehlat and book via another channel.

"keep delaying refund"

reference number: rco2370427

I am requesting a refund as promised by company and have been waiting since august 9, 2023 for the refund but still have not received. I have contacted them multiple times and they have promised escalation to finance departemt and will update asap. There is no process till now. I have multiple correspondence from them saying they will complete refund.


Update on apr 4, 2024: I provided bank details to rehalat, but NOT yet received the refund.
I will update again if I really received the refund

"Worst experience ever"

Worst experience ever
Booking ID : 2418919
Booking ID: 2497756
Booked and paid in full and when I went to hotel , there was no booking and had to spend night in the car , these people just take the money and don’t make any effort to book .
It’s more than one month and I am calling and writing to them on daily basis but all I am. Getting in return are false promises and cleverly worded email .
Stay away from Rehlat even if they offer you for free ,
Incompetent, rude , non professional and humiliating staff

"AVOID - They are a fraudulent company"

Just confirming that this company are fraudulent.

"THE BIGGEST Scam of an agency."

THE BIGGEST Scam of an agency.

Stay away from this company, at all costs. They will rip you off. There is no doubt about it.

"Stay away from this company"

Stay away from this company. They are scammers

"STAY AWAY FROM THIS COMPANY"

STAY AWAY FROM THIS COMPANY. This company stands as a testament to INCOPETENCE. I booked a hotel for a colleague at the Westin Mina Seyayi and they took over 8,200 AED from me up front. I called to make a simple name change on the booking order and they couldn't do it. I then said OK keep the booking and then called the hotel directly to check and the hotel said they had received a "Cancellation" though a 3rd party agent for my booking. So I have paid the money and now have no reservation and REHLAT is still saying the booking is active. They have offered no solution, have kept my money and the hotel I am sure to arrive at next week said they dont have a booking. I wouldnt trust this company to book anything. You are useless.

"Avoid at all costs"

I booked a hotel in Buenos Aires on 25/08, which was confirmed for 17/12. Today I received a message that the booking was cancelled due to a technical error and refunded. RCO2456363. If I don’t get the refund within a week I will be pursuing a fraud case against them.

"Une arnaque Rehlat a annuler ma…"

Une arnaque Rehlat a annuler ma réservation sans me prévenir . Je suis arriver à l’hôtel à Dubaï avec mes enfants la réservation avait été annuler par Rehlat je les i contacter à plusieur reprise il mon affirmer que la réservation n’avait pas été annuler qu’il s’agissait juste d’un problème de règlement à 00h après 5h d’attente j’apprends qu’il ne paieront pas l’hôtel je me retrouve dehors sans hôtel a Dubaï avec mes enfants .
Après plusieurs appel et plusieurs mail il me disent qu’il me rembourseront dans 10 à 15 jours au vu des autres commentaires j’ai peur . Mon dossier est le RGL1904432