"Birthday Gift For A Little Man"

I was extremely happy with the service.
I had called customer service for help with a purchase which they provided solutions and advised to call back once item was ordered to fast-track delivery. Overall was 10/10 thanks team.

"Slow Delivery but Good Experience."

Generally a very good experience although dispatch/delivery was a little slow. I had to email in after 3-4 days to ask why a midweek order hadn't been dispatched. Within an hour after sending my email I had a dispatch notice. Although there was a sizing issue resulting in an exchange, which was delivered to you on Friday 10th June, I'm hoping to receive a dispatch notice today 13th June to have the new size shoes delivered before Friday 17th.

"Excellent service and great prices as…"

Excellent service and great prices as always

"Excellent service"

Excellent service

"Good customer service"

Good customer service. No problems

"Cheap prices and fast delivery"

Found Adidas bowling boots on this site at the cheapest price online. Ordered Sunday night and received Tuesday morning! Great product. What more could you want?

"Dont listen to the negatives"

I was worried after seeing all the negative reviews and spending just over £500 here. But the customer service was quick and responsive, and my order was delivered in under a week even with 2 bank holidays.

"Laughable - Avoid and save your cash"

To accompany some of the shocking examples of customer service on this site, I would like to add my experience.
A really poor customer experience from start to finish. It starts with long delivery times and ends with a faulty cricket bat they wouldn’t exchange.

I had followed all instruction to oil, knock in for correct hours etc etc however, the first time I used it the bat split at the bottom. I emailed them (happy to share these) and was told it was user error and a fault that hadn’t been seen before……I mean I’m fairly sure a bat is supposed to hit a ball!! Just complete arrogance or ignorance. They didn’t replace, they were adamant it was “user error”!

The final delight was they didn’t even try to find me a solution, not even a repair kit showing that they don’t actually care about their customers at all. PLEASE AVOID AT ALL COSTS

"Terrible"

Terrible, would never order from them again. I ordered a full set of junior cricket equipment, I got an email confirming my order but no indication of the expected delivery date. After a couple of weeks I called them and asked what was going on and I was told the order would be dispatched on that day. Three days later I got another email saying my order had been dispatched but again no confirmation of the expected arrival date. When the order arrived two of the items were in the wrong size. Since then I've been repeatedly trying to contact them in order to return these items but with no luck so far. I'd never order anything from this company ever again and would recommend you avoid then at all costs.

"Worst cricket company in the land"

Worst cricket company in the land. Avoid - Ended up driving a two hour round trip to collect a bag from their Leeds shop as I couldn't get hold of anybody. Customer service + phones don't exist. The lad behind the counter just laughed when I said 'I bet I'm not the first'!! If you want cricket items for the start of the 2023 season then order if not go else where.