"Beware"

Beware - very slow responses from customer service. I returned a topper within the trail period and still waiting for them to acknowledge receipt a week later. I am hoping I can post here that they refunded me. Feeling very nervous!!

"Just love the pillow and have had good…"

Just love the pillow and have had good nights sleep since I first slept on it. I had the medium soft and wasn’t disappointed at the support it gave me. Perfect.

"Appalling Customer Service"

Purchased a mattress topper on Amazon from Talatex Home. They were cheaply made and unusable. After returning the item Talatex Home is attempting to avoid refunding the item. Amazon Corporate has been contacted about their shady business practices.

"Excellent pillows, but not witout a couple of negatives."

The Transaction & receipt of the 2 Talatex Latex Pillows ordered was fine.
We followed the preparation instructions & have been using the pillows for about a week.
They were significantly firmer than the Dunlowpillow Serenity they replaced, which was a little unsettling for the first couple of nights, but, as expected, it only took a few days to get used to this and we welcomed it.
The only item that bothers us is the comparatively shorter length of these pillows. They are only 60 cm long, while most Standard pillows are 63-64 cm. This makes our pillowcases much looser, especially at the opening.
The length of these pillows, together with the slight preparation inconvenience, are the reasons I have docked a star from the rating. Otherwise they are a very good product.

"No response for Returns! MADE IN CHINA AVOID!!! "

The pillows are decent but the company is fraudulent, i felt that the pillows are stiff and have been contacting them for returns but have not been responsive. Seems like a bunch of scam artists trying to sell pillows at expensive price.

BEWARE! The pillows are not THAI as advertised fully manufactured and from CHINA!!!!

AVOID at all COSTS!

"Fab quality and service"

The pillows and protectors are very well made and extremely comfortable. This company were the only ones i could get soft latex pillows from the other companies only did medium to firm so im happy

"These pillows are fabulous"

These pillows are fabulous, they definitely are great quality Great care had been taken to package them. I am very pleased

"Appalling customer service"

Appalling customer service. Requested a return as the pillow smelt of chemicals and I got a migraine - very difficult to get a response from them - really unhelpful still trying to get them to agree a refund. Pillow never used - DONT BUY FROM TALATEX

"Good Quality Pillow & Helpful Service "

I purchased a medium soft pillow but found it too firm for me. The company were very helpful & said I could exchange it for a soft pillow. I paid £7 for a return label they’d sent me to send this pillow back & after a few days I received the soft version. I found it to be just right for me - soft but it still had good support and hopefully will last a long time. Thanks for the good customer service.

"Literally saved my chronic neck pain!"

Dunlop latex pillow Literally saved my chronic neck pain!