"Worst company ever"

Wish I had had a look at reviews before I used them. They have sent me out the complete wrong item. I rang them up to report it and sort out a return and a refund. The guy I spoke to on the phone was the rudest human I have ever spoke to me sarcastic and not apologetic or sorry at all he also found it funny that I do not own or have acsess to a computer aparrently everyone who buys online is ment to have a printer on hand to make up for for their own mistakes. I am now 2 weeks out of pocket for an item I ordered but wasent even sent to them be told if their random item they have sent me is not in immaculate condition I won't get my money back. Useless company it accept no responsibility for it's mistake it also offers no apologies or compensation for express delivery I paid. For item again I have not received the right one. Everyone can make mistakes and get things wrong but it how they deal with the mistakes and put them right. They don't even recognise they made a mistake or let me job down. Just want to phobb you off the phone as quick as possible. Will never touch the company again.

"Very slow"

I made an order, three days on, no update on the delivery time, just to emails on the first day, the order confirmation and “the way the delivery works”, but still no delivery date.

"Still waiting for delivery"

Been waiting a week for a lawnmower ! Every day I get a message from DPD saying delayed . Wish I used a different company to order from now

"bonjour site frauduleux?"

bonjour, j'ai fait un achat d'une mini scie, lors du paiement de 39.99 euros réglé, un deuxième paiement de 95 euros m'a été débité qui concerne une assurance que j'ai refusé. Que pouvez vous me répondre car je suis très déçue et en colère. Je ne vais pas en rester là si c'est une arnaque!!!!

"Taking orders but not delivering for weeks"

Placed an order on December 26. Got a confirmation email but no mention that they were on holiday until January 4. The website didn't mention this either. I would have shopped somewhere else, had I known this.

"Excellent service"

Ordered as was an unbeatable price on what we were looking for. Arrived within a couple of days, much quicker than expected. Excellent service, cannot fault. Thankyou

"Clarke Garage purchase, tech problem quickly resolved"

Bought a Clarke Garage which arrived remarkably quickly a year ago (2021)
I noticed that part was starting to fail in 2022 and contacted Powertools uk via email. Within a few hours a replacement was promised.
While I would rather be able to deal via a call as it seems a bit impersonal to deal Only via email. I'm still inclined to award 5 stars

"Great"

Great. Always fast delivery

"I ordered tool on that was need on site…"

I ordered tool that was need on site within a day or two, I paid for fast delivery, today is the 5th days, so far no delivery yet been received, we purchasing a tools regularly using different suppliers, this is the worst ever suppliers regards to the delivery they promised.
We order tools which sometimes needed to be received on promises, we will never again use this suppliers, this was the fist and last time to use.

"Ordered some power tools from here for…"

Ordered some power tools from here for some work around the house, happy with everything! delivery took a bit longer than expected but happy with the tools.