"Awesome product at a great price"

Awesome product at a great price. Just took a little long to get here.
Ordered Nov 23, received Dec 21
I will order from Plumbers Stock again.

" Jake's the MAN !!!!"

Jake was excellent at helping resolve my issues. I ordered at part at 1 PM. The order stated that the item would ship in 5-7 days, meaning that at 75 yrs old and with having one lung recently removed, still living with another tumor, I may be w/o heat for that long. A friend contacted a heating specialist that was able to help out. by 7:45 I called to cancel the order. The next morning I received an email stating the item already shipped and could not be canceled. Plumbers Stock website stated they did not bill you until the product shipped. My account was debited within hours of the time I ordered the item. That afternoon within 24 hours of placing the order, based on advice from Jake I refused the UPS delivery, did not have to pay return shipping, never received the item and assume a 100% refund will be sent. I appreciate Jake for his assistance to resolve my issues. Living on a fixed income, not being in good health it was comforting that Jake, representing Plumbers Supply was so accommodating. I will be sure to use and recommend Plumbers Supply to my family and friends. A big thanks to you Jake.

"Really appreciated Jake's help with my…"

Really appreciated Jake's help with my return of an incorrect part that I ordered. Efficient, professional and polite.

"Great experience !"

Great experience !! Great customer Service

"Very good customer service they care…"

Very good customer service they care about their client

"Jake was great "

Jake was great ! His customer service was superb!

"Jake handled my product return request…"

Jake handled my product return request without issue, he entered the credit card number and followed up with a confirming email. Thanks for this return credit to my bank. WS

"Jake was very helpful"

Jake was very helpful

"Excellent Staff Service "

I have to remark , Jake on sales arranged all of the transaction as soon as I explained what it was I was in need of
Regards Leslie

"Thanks JacobP MJ Christy "

Thanks JacobP, MJ, and Christy