Arctic Adventures

Travel & Vacation
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141 reviews
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Customer Reviews about

Arctic Adventures

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Judd Koenig

5.00/5.00

"We did the 6 day Iceland tour with our…"

We did the 6 day Iceland tour with our guide, Diddi. Truly amazing experience overall. Highly recommend!

05/04/2023

Dub

5.00/5.00

"Super guide Hjalti Bjornsson!"

Our guide Hjalti Bjornsson made our week on Iceland an experience that we will never forget. Thank you for everything, we will book with you again next time we come!

03/04/2023

Stefani Pisano

1.00/5.00

"Awful company"

Awful company, worst tour of our lives and they refused to give us a refund after the worst experience we had. Disgraceful service! Find another tour group! Your welcome!

13/03/2023

John C

1.00/5.00

"Terrible company to deal with"

Terrible company to deal with. Cancelled out tour to dc plan wreck. £96 per person we paid and now they have the cheek to offer Expedia a £5.65 refund each for us. DO NOT deal with this company, they say when you’re in Iceland they will refund but they don’t and just cancel your trip. They will message on here saying to contact them but then knock you back because you booked with a third party.

10/01/2023

Angry

1.00/5.00

"Booked excursion through Expedia for…"

Booked excursion through Expedia for the Dc Plane wreck trip 12 hours full day. We confirmed booking day before to be told the plane wreck part was cancelled but they would not allow us to cancel the tour. We got picked up at 8.20 and was told it may be cancelled the main part but we already new it was fully cancelled as we had been told by the lady on the phone. We spend 8 hours driving on the bus stopped at 2 waterfalls and the black sand beach. Now artic adventures are being very awkward about refunding for the majority of the tour. Only reason we booked this trip was for the dc plane wreck that’s what the whole tour was
Called. We not recommend to use artic adventures. The tour should have been called ride a bus and stop off petrol stations.

28/12/2022

Thomas

5.00/5.00

"Une visite fantastique"

L'ensemble de l'organisation et la visite étaient génial, impeccable. La prise en charge lors de notre arrivée était facile et le guide était parfait, il ne restait plus qu'à profiter. C'était une expérience exceptionnelle.

12/12/2022

Mark Noel

5.00/5.00

"We took two tours with Arctic…"

We took two tours with Arctic Adventures. One to the Glacier for a walk, with stops on the way. The second the Katla Ice Cave.
The buses were on time, and comfortable. Drivers were friendly and informative. The walk on the glacier was great, despite the weather.
Katla Ice Cave was AMAZING. Tour guides were knowledgeable and helpful.

10/12/2022

Ann

1.00/5.00

"Poor value."

OK so you can't change the weather but nothing was added to make this trip memorable or value for money on a foggy and rainy day . A full day travel to do about half an hour around a track on a snow mobile. Ice cave shut and nothing else offered in replacement. No banter to relieve boredom of a grey day on bus. Me and my 2 sons. £1000. Not good value for a bucket list trip. Wrote to them with comments No reply. Fortunately the rest of our holiday has been fantastic. I am not a complainer but what was supposed to be the highlight of the trip was the low point.

07/12/2022

Mireia Gz M

5.00/5.00

"Great guides"

Guides were so kind and friendly! They took photos of us and explained so many facts about the glacier!!

07/12/2022

Marcus Cochrane

5.00/5.00

"Just 2 things !!"

8 day ultimate tour. Just 2 observations :
1. Do this immediately
2. Ask for Adolf to be your guide - top bloke 👏🏻
Cannot fault anything. We’ll be back 👍🏻

02/12/2022
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