"My experience with Serge DeNimes"

Serge DeNimes Team really helped me out when my package was lost in transit. They do amazing products and more amazing customer service (shoutout to Rosa for the help)

"Beautiful jewellery"

Beautiful jewellery! I needed to exchange a ring for a different size and could return free of charge. I was kept up to date and was very happy with the contact. Really lovely, unusual designs that I couldn't find anywhere else.

"Pendant wasn't hallmarked."

Pendant wasn't hallmarked due to it not being real silver, only the necklace is hallmarked and not worth the listed price. Misleading information. Beautiful pieces but not precious metal.

"Love their stuff and amazing quality"

Love their stuff and amazing quality

"A little slow to reply honestly when…"

A little slow to reply honestly when asking for an exchange or a return, lovely quality of jewellery though x

"Quick response"

I had a problem with my delivery and they were so quick to get back in touch and immediately sorted it out. Thank you

"Terrible customer service."

Really unhappy with the customer service. I received my item quickly, however when I tried to process a return according to your returns policy it was unsuccessful. I emailed regarding this matter twice and have not received any response. I was hoping to swap my item however now I will never buy from you again.

"Spot on!"

Quick delivery and product exactly as described. V happy.

"Just perfect !"

Great jewel design with quality materials and finishing. Sizing is exactly the same from one ring to another. Totally worth the money, it's just perfect. My favourite men's jewellery ever !

"Good quality items"

Good quality items, bought when the sale was on so good price too. Delivered promptly with good communication.