"Great products and pricing and…"

Great products and pricing and excellent customer service.

"Excellent Product"

Excellent Communication, excellent product and service. We bought a bathroom mirror with light and shelf, excellent value for money, nothing on the market could touch the price and it is a great mirror. Well pleased. Thank you. 🤩

"Be aware you will end up with rubbish you cannot dispose"

Few weeks ago I ordered a floor lamp. When the lamp arrived, I realised I was sent a faulty item. I contacted customer service and provided evidence that the lamp was not working. I was then sent a replacement but there was no arrangement in place for the collection of the faulty unit. When I enquired about their return options, customer service’s response was: ‘kindly dispose of the faulty unit in a safe manner’ and when I insisted, they first ignored my email and then responded ‘We would not arrange collection of the faulty item’. My attempts to let them understand that the lamp is a 1.8m in height and 6.1kg mostly made of metal and could not be disposed as part of a domestic collection, was to no avail!

This company is clearly not environmentally or customers friendly!

Avoid this company at all costs for your own and our planet’s sake!

"Quick delivery and great communication"

Quick delivery and great communication

"Great service"

I bought a security wall light just under two years ago. It recently developed a fault so I contacted the helpdesk and within 48 hours had a replacement light posted to me. For me that is as good as customer service gets.

"Great after sales service with a sense…"

Great after sales service with a sense of empathy for those in need of help.
Excellent !!!

"Absolutely Excellent"

Some initial issues with a broken light, but when it comes to customer service, this company excel, they are friendly, helpful, professional and FAST, dealt with everything in double fast time, had replacement in 24 hours, I cannot fault them and look forward to purchasing from them in the future

"Prompt service"

I have dealt with National Lighting in the past and always found the service excellent. I contacted the company following a light failure, both Yvonne and Dina acted promptly to resolve my problem. Many thanks

"Great customer service / after sales…"

Great customer service / after sales from Yvonne - thank you. I received a defective LED reel and emailed over the weekend, attaching a photo as evidence. When the office opened on Monday morning I received a prompt reply and a warranty replacement was dispatched straight away. Today I have wired the LED reel, which works as expected.

"Swift response times and very pleased…"

Swift response times and very pleased with the lamp. Looks great. Broken glass shade - which I broke not the delivery people - was replaced for free as a good will gesture and delivered within a couple of days Thank you and will use you company again Vivienne Watson