"My tools got stolen from a housing site…"

My tools got stolen from a housing site from a plot that I was working in . I went for a break and came back to missing tools . They wouldn’t pay out as there was no forced entry. Please read the terms when buying Buisness insurance or you will be left in big trouble like me. .i will be cancelling policy as it’s useless to my circumstances

"Terrible customer service options…"

Terrible customer service options offered. Not offered over weekends or out of work hours.
Avoid

"Absolutely disgraceful the lady on the…"

Absolutely disgraceful the lady on the phone was so unprofessional I was paying 165 pound a month insurance black box for a year I got an email saying stay with be wiser your in for a huge discount renewal for them to email me a quote asking for 367 a month I had a one years no claims new driver they said I would never be charged more than a new customer would I rang and asked when it stated I would never be charged more than someone joining new she said yes and we keep our promises our new driver monthly payments for insurance is 367 I said right and I was a new driver with use last year and paid 165 she said yes so your not getting charged more your getting the same price as a new customer I said absolutely not never received anything to do with my policy lucky i had there app

"SCAM COMPANY…"

SCAM COMPANY STAY AWAY.
Very evasive,rude staff basically I canceled a policy after 14 hours as they had just closed and they said it was £125. Now they haven't even bothered to cancel it and there sending black box!!

"Daylight Robbery"

I cancelled insurance with 7 months remaining on the policy and got NIL refund. That is daylight robbery.

"The advisor who handled my call"

The advisor who handled my call, made the process easy and pleasant. He could not have been anymore helpful was polite when handling the call and found a competitive quote. Prompt call back during the process.
Excellent service.

"Have used this company for 7yrs now and…"

Have used this company for 7yrs now and have always been satisfied , friendly and efficient customer service team. Would highly recommend.

"A kind and helpful service."

A kind and helpful service.

"It is very frustrating getting to …"

It is very frustrating getting to speak to anyone from the renewal time via phone. I have left several messages for them to contact me and no has. The service is poor.

Edna

"It’s been such hard work getting a…"

It’s been such hard work getting a renewal quote, then getting through on the phone and wait times is a problem, then being passed about, being promised emails which never arrived, so not good be wiser. However once I raised a complaint, it was handled efficiently and promptly.