"Vicky handled my call very well"

Vicky handled my call very well, was professional but friendly and sorted my issues out quickly

"Excellent courteous service"

Excellent courteous service. They also make a great job of maintaining our development. No complaints.

"Very helpful"

Very helpful

"Rang up to pay the bill as the online…"

Rang up to pay the bill as the online payments didn’t work twice . This is disappointing as it is more convenient to pay online

"Friendly"

Friendly, helpful efficient person at the end of the line

"Great service over phone"

Great service over phone

"Clear and helpful support in a friendly…"

Clear and helpful support in a friendly but professional manner.

"Barton Seagrave village hall …"

The expectation is now a lot clearer now to what Greenbelt is responsible for and how there contractors are managing the site. We have now found out that we have a regular visit from the area manager to do a monthly snag list and compile a report.
The work that the contractors are doing in my view is very good in taking care of the site . In the past this has not been good.
Hopefully the suggestion that was made about the dog foul bins has been taken on board and going forward the issues that we have had will not reaccure and build more confidence in Greenbelt to maintain and manage what they have said they will do ( regular emptying, stickers on the bins with Greenbelt customer services number on them) .

Good meeting in all

"Great lovely meeting thank you for…"

Great lovely meeting thank you for communication

"Stacey is a star"

Stacey was professional, friendly and reassuring. She resolved my problem within minutes. If I could give her 10 stars, I would.