"Cora was really helpful and friendly"

Cora was really helpful and friendly. Helped set up my payments and explained everything clearly.

"Quick Response"

I sent an email late yesterday to Greenbelt about changes to the names on my deeds.
Received an email today in response from Stacey confirming land registry has been checked and change implemented. I checked my online account and change has been been made, great job.

"very helpful and patient customer…"

very helpful and patient customer service.

"Water refund due to living next to SUD"

We moved into a new estate about 4 years ago. Our house over looks the SUD. After speak to Nick Upton about various matters, he mentioned that residents could be entitled to a refund from Norhumbrian Water if their property is served by a SUD / pond.

We are pleased to say we did get a refund, which wouldnt have happened without the help from Nick.

"Very quickly dealt with my enquiry"

Cora was polite, helpful and very quickly dealt with my enquiry

"Very friendly, helpful people 👍🏻"

Great help available on the telephone, very helpful telephone assistants, resolved my issue eventually. Thank you! Stuart. 👍🏻

"It was amazing experience"

It was amazing experience, they solve my quiry so gently and quick.i was so amazed by help I received. Thank you

"Top notch Customer Service"

Had to ring to arrange a direct debit set up, Cora was absolutely fantastic, she talked me through the whole process and I came away happy

"Friendly and efficient"

Quickly set up a direct debit so everything is sorted. Cora was friendly and efficient.

"Quick answering of the call."

Quick answering of the call.
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Polite