"David was extremely helpful"

David was extremely helpful, he listened and understood my needs. He was friendly and professional. Keep up the good work

Can you please let David know about this review.

"Switch to direct debit"

Great friendly customer advisor.
Made the process very quick and straightforward.
Didn't have to pay my bill in full but able to spread my costs like other utilities.
Much easier for a single person home owner.

""A bit miffed!"

I admit that I was a bit miffed when I got my first invoice which I suppose lead me to not study it enough.
When I contacted the customer service dept regarding the invoice my blood pressure may have been a little elevated. But the lady on the reply appeared to be very courteous and calm and soon pointed out my error. A second lady on another email was also very helpful when I was having difficulty in paying the invoice as it was my first time - she also was great with advice. All in all the responses were quick and very helpful. The lesson here is too read everything very carefully before leaping to conclusions. Thanks ladies for all your help today.

"Professional and fast response."

Professional and fast response.

"Staff at Greenbelt always so very…"

Staff at Greenbelt always so very helpful and professional

"Telephone Call"

Knowledgable person on the other end of the phone when I had a query about my online account.

"Very prompt and helpful assistance"

Very prompt and helpful assistance received. Problem solved.

"It's Mafia"

It's Mafia.
We don't have a say in what they decide to do. They just increase the prices as they wish.
And they don't even work well

"Shoddy Work!!!"

The landscape contractors are missing out work that should be carried out. Trimming/cutting back bushes on our estate. Not for the first time. The residents pay a lot of money for this service. I emailed to report. Someone said the team would be back onsite last week. Yes they cut the grass and ignored the bushes once again. Half a job at full price.

"Spoke to David very professional"

Spoke to David very professional
Hopefully this is for his politeness
He has sent on my concerns by e mail hopefully they will be able to resolve my concerns