"Manager "

Excellent job ,Andrew was very pleasant person to
have him as a Engineers very warm and kind person
and very expired in his job . Star in the sky reaper my washing machine and I am very happy with him
Hope to have him every time when problem came.

"great fast service"

great fast service, second to none

"Great communication"

Great communication from start to finish. Excellent products and friendly staff

"Faster and very good job"

Faster and very good job

"Excellent customer service"

Excellent customer service

"Repair completed within agreed…"

Repair completed within agreed timescale. Customer service staff polite and helpful .

"When ever we call for the issue on the…"

When ever we call for the issue on the machine. The reply and taken actions are quickly.

"Prompt and efficient service."

Prompt and efficient service.

"Very polite friendly team"

Very polite friendly team, cant do more for you!

"Totally misrepresented the lead times during the sales process"

Very poor. Sales team gave us a lead time of 6-8 weeks, confirmed in writing, which was completely false. After chasing for an update, it transpired that the lead time was actually 3-4 months, which the sales rep tried to blame on issues at the Suez canal. This was obviously untrue, as it became clear that the machines weren't even leaving the factory in Thailand until around 2 months after the order was placed. JLA refused to return our deposit when we complained, and have been slow to respond and thoroughly unhelpful. Avoid.