"THIS COMPANY WILL TAKE YOUR MONEY AND NEVER DELIVER YOUR ITEM! DO NOT PIRCHASE FROM!!!!! THEY NEED TO BE SHUT DOWN!"

DO NOT ORDER A SINGLE THING FROM THIS SCAMMING COMPANY!!!! I ordered a pool pump through VM Innovations through Target’s website a week ago and was supposed to receive the item with two day shipping. The item still has not shipped and the listing has been pulled entirely from Target’s website. It’s as if they never even existed as a 3rd party seller through Target. I cannot get in touch with ANYONE to help me! I am being directed to get in touch with VM Innovations directly but have no way to! This is the most unethical business I have ever made the mistake of purchasing from!! This is absolutely ridiculous and disgusting behavior to take money from customers and then not deliver the product nor provide a way for their customers to get in touch with them, especially during a pandemic! I want to know the status of my order or a full refund! For the love of god can someone from this company assist me considering I am unable to get in touch with you?

"Promises never ship...."

This company makes promises of delivery within 2 days after shipment- but then never ships! So, of course, their 2 days is "valid" because they never ship! Email returns take 72+ hours and then they try to blame it on FedEx. We understand the COVID delay- but this is just ridiculous. We won't be ordering from them again- finally got a refund issued.

"They are bad at helping"

They are bad at helping. I ordered a pool which was about 700 dollars! Says it has been shipped and never gave me a tracking number! I tried to call their number multiple times and left many emails. Now i feel very sketchy from ordering from this website Please reach back out to me I keep trying to leave emails for days and never got a response Just hoping i get my order or I will report this. Just was curious about no tracking number and now i seen all these bad reviews im feeling skeptical. bad service no help!

"Spent almost $2000 on a pool only to…"

Spent almost $2000 on a pool only to open all the boxes to see there is no liner. Called and emailed the company and told the one I bought came with no liner. How the heck do you sell an item without one of the most vital items needed to actually fill the pool. This is ridiculous.

"If I could this bunch would get NO STARS that's what they'd get !!!"

If I could this bunch would get NO STARS..lured by their reasonable Amazon pricing I ordered a 13 qt Engle ice/dry box..it came to my UPS box..but with someone else's name. UPS refused to give it to me & the person whose name was one the container refused to check & see if it was what he had ordered...weird. A very rude & defensive individual. He, most likely, has my Engle box..and I have nothing. I am still waiting for a response to my many emails to VM..and I will pursue this through Amazon as well. Sometimes cheaper is definitely NOT better. I am out $45...thankfully it wasn't something more valuable, the result would have been the same.

"I ordered a trampoline and it was out…"

I ordered a trampoline and it was out of stock. They were fast to take my money and no refund yet although they said 1 to 2 business days for payment to be refunded. so $630 dollars for my daughter's bday gift and no refund so no bday gift. Don't ever trust this company. They don't even know what's in stock and not in stock when u order. It will say in stock and will not be. Horrible service thanks for nothing vminnovations

"Do not buy from this company!!"

Do not buy from this company!!! They mailed me a defective product and then made me pay for the shipping costs to return the product to them.
Absolutely unacceptable.

"We bought a pool"

We bought a pool. 2 hours after purchase we cancelled our order. We cancelled due to all the scamming and fraudlent activity they are doing. They gave not refunded our money we refused this item over 18 times. We have left over 18 emails abd called over 50 times. No one will pick up the call. They will send items in three shipment on purpose. The items that came with no signature required. This is a major scam you shouls always sign for a large package. The product is majorly damaged. We demand our refund. This company like to scam people.

"I bought a Marcy gym Smith on 7th May…"

I bought a Marcy gym Smith on 7th May 2020. It comes in 3 boxes. They took all money but sent only 1 box out of 3. Now I am running around between VMInnovations and the Shipper. VMInnovations doesn't pick up calls. So far I have been able to connect only once.

Very bad customer service.

"Slime company"

Check out the reviews here and elsewhere. They excuse shady behavior with "their policies". Apparently their policies supercede fairness and YOUR money. They have increased the price of above ground pools almost 400% in the past 6 weeks and claim "it's done automatically and there's nothing they can do". Imagine that. A system that FORCES price gouging on their customers. I wouldn't buy a $1 item from them. Neither should you.

Update: My state's attorney general did not agree that they were following all price gouging laws and they have since stopped selling the pool.