"Purchased a trampoline through VM Express....Missing box 1"

As of 6/30/220 VM Express through eBay stated they sent the shipment with the original tracking number, which still has not shown up. I am very disappointed and have requested a refund.
Purchased a trampoline through VMexpress and we received two of three boxes (box 2 and 3). Have called and emailed several times that we need box 1 in order to build the trampoline. We received another box 3 yesterday and upon calling they said there was not a box 1 available, which makes no sense when the same trampoline without the volleyball and basketball items is listed available on their website and amazon.
All I am asking VM is to send us box 1. What else do I need to do?

"Items for sale that they dont have"

They listed an item for sale that they didnt have available. A few hours later they cancelled my order because they had no inventory. Why was it listed then? They even charged me already so I batter get a refund! I'm worried because I have a feeling this was just a cover to get my credit card number to use maliciously. Now I have to check my credit card often and very closely for suspicious activity.

"Overall happy with purchase"

I was hesitant after all the bad reviews however I had a very positive one. It (an 18ft by 4ft above ground swimming pool) did take longer than 2 days to ship and it wasn't sent the same day as advertised however it did come within 5-7 business days which I would expect since it had to come freight due to the weight so their wording could be better so people understand it may take longer. The price was a little high, however pools are very scarce right now and it appears the ones you can find are going for about that or higher. Plus it did come with everything included (ladder, cover, pump with cartridges) which alone would of cost around $300 just for that stuff. All in all I'm happy with the product and R&L shipping.

"Liars and thieves! Don't trust this seller!!"

How are these people still in business?!? Liars, thieves and crooks. They sell stuff they don't have, then if you try to get refund, they ask you to return the item you never received. Their con on most items is based on you returning the item at 50% the value you paid regardless of the situation. They skim enough money off consumers not to care These people are parasites and need to be eliminated! No communication. No information. No class at all. Avoid this seller at all costs!

"Absolutely hands down the worst company…"

Absolutely hands down the worst company I have ever dealt with. I ordered a hot tub. Less than a half hour after purchasing I sent an email requesting to cancel my order. The next day, I received an email back stating it was to late to cancel because the hot tub already shipped. That was on Sunday, it is now Friday and according to my account the hit tub is still in their warehouse. Their website says same day fast and free shipping, yet 5 days later its still in their warehouse and I can't cancel my order. They will not answer the phone and it takes days for them to email me back. I would gladly pay more somewhere else for better customer service. Do yourself a favor and stay far, far, away from this company.

"Never"

Never, ever order from VM! Was redirected from Target's web site (they share in the shame, by associating with this duplicitous company) wanting to order a 10' pool. Picture on VM's site showed a pool and description showed pool pump and cover. Only thing missing was the comma. Misleading!

"Paula Filias, round 2"

Once again I am being duped. I got a message that there was a mixup with my first order and they had corrected that and my spa was being shipped. I was also told my expedited shipping fee I paid had been refunded. There is no credit on my cc and Fedex once again has a tracking number but have not received the package to ship. Please STOP lying to your customers. At this point I cannot believe a word you say.

"Ordered a pool through Walmart"

Ordered a pool through Walmart, waited 2 weeks for this, the day before it was to be delivered the order canceled. The price of the pool went from 1100.00 to over 1700.00 in that 2 weeks. I had 500.00 worth of sand delivered and bought 400.00 worth of pool stuff to go with this pool. After this I'll never shop a Walmart ever again.....smh....how can they do this to people????

"If I could give a 0 stars I would run from this price gouging company they are a disappointment."

If I could give a 0 stars I would ! I ordered a 12ftby 24ft by 52 in over 2 wks ago. Hadn’t received an email with tracking. Showed processing order then the day before item is supposed to arrive and 300$ to level my yard for the pool my order is canceled’! What kind of company does this! No offer of assistance no replacement offered nothing. Will be contacting lawyer and better business bureau first thing tomorrow. Poor customer service. Run as fast as you can

"Great experience"

Ordered a 12ft summer waves pool through VMInnovations on Wish.com. It came in about 5 days from the order, and everything is great!