"Fast delivery,lovely selection in the…"

Fast delivery,lovely selection in the mystery box,very good value.will order again for sure.

"What an amazing service"

What an amazing service. I ordered yesterday morning and my package was delivered this lunchtime.
Very impressed and will certainly be recommending and using again.

"Good choice of material"

Good choice of material. Delivery took longer than I expected, was then advised that they were just waiting for one part of my order to be received by them. Once they had it I had my order next day.

"Super-quick delivery"

There was a great selection for me to choose from, good prices and my order was dispatched and delivered really quickly. It’s really important to support small businesses, and a pleasure to do so when you get a good experience such as this. Thank you.

"Great Service with great prices"

Very easy to order on the website and the prices are very competitive. There is a large selection of goods and the service and delivery was quick and friendly. Will use again when needed

"Great quality and service"

Fabric is of very good quality, beautiful designs and lots to choose from at very competitive prices. Ordering is very easy and my order was processed and delivered very quickly. This is not the first time I have ordered fabric from here and certainly won't be the last.

"Big chess check fabric"

Big chess check fabric. The images of fabric online are very impressive. I absolutely loved this fabric when it arrived. Both the colours and quality are fab. Thank you for the speedy delivery. Will most definitely use this company again and recommend it to friends.

"First time customer"

First time customer. Thank you for the quick and efficient service. Less than 24 hrs from ordering to delivery, very impressed. Will be purchasing from you again very soon.

"Lovely kits for making felt Xmas…"

Lovely kits for making felt Xmas decorations, family enjoyed making them and results are sweet.

"Rubbish quality & mansplaining customer service"

I bought a couple of rolls of macrame cord, I got it in nice time. However, when I used it, the cord unravels as you use it so is loose when making knots. There are also bits pocking out of it that have to be cut off. All cord I have used in the past has been fairly tight so I wasnt too happy with the result of what I was making.

I got in touch with Hot Pink and I will say I did mention I hope to get a response or I would be giving a review on that fact I didn't. What I got in response was an arrogant man called Nick that decided to mansplain me how things work in this world to the point I don't think he realised his bad customer service.

He said I could return the rolls if fit for resale.. as I had to use a bit of one roll to find out the rubbish quality it wasnt worth my time and effort to send back the other & paying postage. I guess I will use it for the garden or something, definitely can't use it on a macrame project!

I would avoid, even to avoid having to have a conversation with Nick! Life is too short!
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To the response I have received on this review.. I hope you can see that Nick likes to talk. My message was not aggressive.. perhaps I threatened of a review, but definitely not aggressive! I am not the only one in the reviews mentioning his rudeness. Spend your money as you wish, but I would avoid! There are plenty of other nice independent shops out there!