"I can't figure out how to deactivate …"

I can't figure out how to deactivate the pointless sex offender alert.

I can't get the password recovery to work. Maybe you have program errors pertaining to extended characters?

I don't understand your credit bureau alert. Maybe you really have had nothing to report for a long time, and try to pretend importance by generating pointless fake alerts.

"Opened new account on Friday"

Opened new account on Friday. No alerts were sent to us. No confidence in service. What am I paying for?

"Some services are not functioning …"

Some services are not functioning correctly.

"Def need to update the credit scores …"

Def need to update the credit scores more often quarterly is to long. Other than that it's a great service and very in depth. Highly recommend it.

"GREAT SERVICE"

SHE WAS VERY, VERY HELPFUL TODAY!!

SHE WAS ABLE TO RESOLVE MY PROBLEM COMPLETELY

"kudos to wendy b"

i'd like to say thank you to wendy b for answering my questions clearly and succinctly. prior to that i had 3 questions, spoke with several reps, and they did not fully answer the questions, nor were they clear. wendy has been wonderful. i'm really clear, and my account is now up to date.

"why wasn't I notified that my credit …"

why wasn't I notified that my credit card was fraudulently used 2 days ago. Citibank called my wife?

"I am a new member and have been waiting …"

I am a new member and have been waiting on hold for 20 minutes.....I am probably going to cancel my account. You need to hire more people

"Some of the reports are useful"

Some of the reports are useful, but some such as the email monitoring one is pretty useless. The email one lets you see where your email address might be used, but it's extremely, if not impossible, to do anything about it. The web monitoring application is pretty useless since I have other safeguards in place. The Three Bureau Credit Report Monitoring Alert and the Smart SSN Tracker Alert are useful. I was already aware of the contents of each, but it makes it easier to check on a regular basis. Currently, it's too early to tell if this service is the best for my family or if I will select a different one at the end of 1 year.

"Excellent customer service"

Excellent customer service! I would not hesitate to recommend
Identity Force wholeheartedly to my family.