"outstanding response time"

outstanding response time

"Can only pull credit report once every 3 months …"

Can only pull credit report once every 3 months. Other free credit report services provide daily updates (very important if victim of identity theft).

Site times you out before you have time to review report, so you better print it out quickly.

The social media alerts aren't helpful because they don't provide a link to the tweet or account were an issue may exist so you can mitigate.

Report data not thorough since not showing addresses, which is how I found out I had identity theft through another free credit report service when I saw a foreign address listed.

"Very satisfied with monitoring services"

Continuous updates that are accurate and well-timed.

"My checking account was hacked and …"

My checking account was hacked and between October of 2017 and December, over $3000 was secreted out of the account, mostly in $2-10 increments with two charges of greater than $600. This was missed by Identity Force and without a good explanation, I will cancel the account in the next 2 weeks.

"My last name ("Hooker") has caused …"

My last name ("Hooker") has caused numerous social media posts to be flagged. Please correct this.

"Long phone wait time and poor response …"

Long phone wait time and poor response from cust serv rep.

"I have a Galaxy Note 8 any app does not …"

I have a Galaxy Note 8 any app does not work on my phone, other than that I like the service

"I appreciate her patience to stick with …"

I appreciate her patience to stick with me through my tantrum! She helped make a very, very frustrating situation tolerable and get it done.
KC

"No investment account monitoring."

I've been unable to have IdentityForce monitor investment accounts, only banks and credit cards.

"account set up entry is very clunky and …"

account set up entry is very clunky and redundant. why enter credit card numbers in multiple places as an example? enter once and apply services as needed.