"Lack of support for Apple products such …"

Lack of support for Apple products such as Safari or the Mac OS was not apparent when purchasing this product. This has been a big disappointment and would probably have reconsidered if this was stated in the advertising.

"Location of personal record removal are …"

Location of personal record removal are the same months after months. The option of removal is useless. It tells you you have records to remove but then dosent let you do anything.

"I have been holding for customer …"

I have been holding for customer support for 40 minutes! What kind of customer service is this? Not acceptable and I will voice same when someone finally answers!

"Well, I just recently registered, but have already been contacted."

Well, I've only had the service a few days, but we seem to be off to a good start since I have already been contacted a few times. So far this tells me the company knows who I am and they're working in my behalf.

"DON'T HOLD YOUR BREATH !!"

After I first signed up for the service, I was repeatedly getting the following message from Identity Force: "Your account has been marked for manual identity verification. Additional steps must be taken to authenticate this account. Please contact member services at 866-897-6278 to complete activation of credit services." While I have no objection to working with their Member Service Center to finish setting up my account, they either keep you on hold for hours or promise to call you back in the order that you called (calling me back never happened). Good luck getting your new account set up properly and in a timely fashion.

"It takes entirely to long to talk to an …"

It takes entirely to long to talk to an agent. When requested I put my name in que to be called back by the next available agent and it has been 5 days and I still haven't heard from anyone. Now I'm on hold and it has been over 45 minutes. Since I already know that my name and SSN have been used for identity theft and I'm looking for guidance these delays are unacceptable.

"New Customer - Initial Impression"

Former LL client. New to IF. Very please so far. Quite thorough monitoring options, and reasonably customizable to my personal needs. Well Done!!

"Some of the duplication is confusing …"

Some of the duplication is confusing and the rep who answered the phone couldn't help me.

"your system won't let me put my information in this is serious"

I'm New customer trying to get my information into the system and I'm getting extremely frustrated
I'm using Google Chrome for the browser is it suggested I keep trying to put in my information at all took one bank account number and then it kept telling me it wouldn't let me in there because I had to use Google Chrome and I'm using Google Chrome and ready to scream I can't get my info in the system help help help help today is Sat 1:47 pm wasted about three hours trying to get this to take in the system it's not having any effect I tried to call and got put on a little help call me back Upset customer 😩

"I am not be able to fully activate my …"

I am not be able to fully activate my account for weeks now. No one is returning my email or calls.