"Credit card number limit"

Please increase your credit card number limit past the current 10.

"On Top of It!"

Paid half of the cost of subscription in the first months. Alerted me to a fraudulent charge on a credit card that I had not recognized. As I had made a similar purchase from the same vendor recently. Much more user friendly than Lifelock which was terribly invasive and never caught anything in time to advert the issue. I recommend Identity Force highly.

"Customer Service is Rude...."

Not good at all....and when you trying to question/explain something pertaining to your package, the customer service reps are RUDE and try to over talk you(the customer) just to prove they're right and you're wrong, making it difficult to even finish a sentence. So I just cancelled my subscription because I can not deal with rudeness.

"You don't pay real attention"

I'm already sick of getting too many meaningless alerts. There was an attempt to make a purchase at Macy's, where my account has been 2 times comprimised, and it was Macy's that alerted me, not you. Disgusted is the simple term. I know what bills I get and when I pay them: that's banking, and I don't need alerting for that. When someone impresonates me, I do need that alert and that's the 1 thing you haven't done. I was alerted Saturday 2/25 at 11:30 am PST. You should do better

"Not bad at all. I am happy with the service."

Its a good service that keeps me posted on all matters concerning my credit and ID. Its a little slow to update my actual checking account(s) balances though, but thats ok, I check with my bank about that anyway.

"Monitoring 1 person"

I thought I was going to be monitoring my wife and I. I tried driver liscense monitoring and you can only monitor 1 person. I signed up for equifax and it crashed when I was done.

"Confusing- Updated"

I received an alert about a statement added because I was a victim of "True name fraud" but I have no idea what that means, what I should do or who to call, if anyone. More info would be nice

Update: I was contacted by customer service and provided an explaination within 24 hrs of my post. I have given them another star for the quick response and great customer service.

"I COULD NOT FIND A WAY TO CANCEL THE SERVICE ON THE WEBSITE"

I COULD NOT FIND A WAY TO CANCEL THE SERVICE ON THE WEBSITE

"Service is great, but no mobile app??"

The service is great, but I miss apps. Who doesn't have mobile apps these days. When I login on my iPhone, there isn't even a mobile view. How am I supposed to view my dashboard using the full site view.

"Peace of mind"

IdentityForce gives us instantaneous reports via text messages and emails when any unusual activity occurs on any of our financial accounts. Along with other services this alone makes their offerings very valuable.