"Aggravated"

I have not been receiving alerts on my bank accounts and have not since 12/8/2016. I got alerts every time there was activity on any bank or credit card account. They just stopped and I cannot get a valid explanation as to why. Seriously considering cancelling my service as I feel it is a waste of $$ if I get no alerts.

EDITED - 15 days later and still NO response.

"New and unsure"

I'm still new and populating information. Not sure what I'm getting, reading, needing, etc...

"Credit Monitoring page is very frustrating!"

On the credit cart monitoring page there's no scroll bar. i only see 8 accounts. But the messages says I've entered 10 and can't enter any more.

"DELAYED Notifications"

I am not impressed with the response time of their notifications. I made a $2200 purchase on a credit card and the notification was sent to me days later. My bank does a better job than that.
I sent a message to customer support about my concern and did not get a response.
If you purchase a one year plan, there are not any refunds and you can only change your credit card, not remove it off of the account. They auto bill your card when it is time to renew.
I recommend another service that offers refunds for time not used.

"easy to use!"

works as advertised. customer service was easy to contact and was helpful.

"A satisfied customer"

A satisfied customer

"Difficult"

I am a senior citizen trying to navigate registration. Your site is extremely difficult to use. Evidently, there's also no Customer service on Sundays to ask for assistance. Very disappointed!

"Excellent Service and dashboard!!!"

IdentityForce does an excellent job in protecting identity and keeping customers informed about any changes in anything related to whatever they are monitoring for customers including credit cards, bank accounts, email addresses, etc. They inform you via message alerts distributed via emails or text messages and by phone calls when deemed necessary.

Sylvester Reed

"Where is download for apple computer users? & description for applying or not applying cookies?"

Not enough info or good customer service help.

"Fraud Alert Reminder tool"

After filling out the "Fraud Alert Reminder", with all of my info the system had a pop up that said it was currently unavailable and to try again later. Wondering where my info went to.