IdentityForce
CustomerKC
"Sorry to see you are shooting yourself …"
Sorry to see you are shooting yourself in the foot with eliminating members ability to obtain their monthly credit score. Every 3 months doesn't get it done for me so I will not be renewing my account when it terminates. Have already cancelled the auto renewal. Bad timing on your part when most credit card companies now offer a gratis credit score. Hope your decision costs you lots of customers and you go out of business.
Butch
"Mobile app???"
Very disappointed no mobile app is available.
Still getting my feet wet with the service. Other than the disappointing lack of a mobile app, setup and navigation was easy.
UPDATE: Received a response within a few hours of posting this review. That alone prompts me to give an extra star. But on top of that, a mobile app is underway!
Craig Whatley
"The simulator is extremely faulty and …"
The simulator is extremely faulty and not giving good results especially when you pick a combination of things. I put in declare bankruptcy along with several other items and the score didn't even drop at all. This is quite a disappointment as I have used other simulators from similar sites that worked reasonably well. Not sure if I can continue to use this site because this one of the reasons I signed up for an account.
Rena Cohen
"I just signed up. So far, I am impressed"
I just signed up with IDF. So far, I am favorably impressed with the ease and sanity of the onboarding process. Frankly, I expected a great deal more bureaucracy (online or not) and a great deal less clarity and speed. So far, very good! - R.C.
Charles G Amirault
"Works very well!"
All of what it says works wonderfully! I can check my credit score and what's in my report. I can find what needs to be corrected. I get fraud alerts and activity alerts. All in all a very good product, worth every penny you spend on it, just for the feeling of security alone.
Nick Walker
"A simple solution to a complex world"
I have zero complaints about Identity Force since signing up for the service. They always provide a clean, simple explanation of solutions.
Daniel F Harb
Alexa
"No weekend customer service."
No customer service on the weekend. Stuff happens on weekends.
Shaun J Mullen
"Average"
Its really hard to justify if this service is of any use as all you get are the occasional emails with zero content really pertaining to anything worthwhile.
It is possible that everything is done in the backend and without hassling the 'user' but without getting any type of report indicating if your identity/accounts have been tried to be obtained its really hard to say if thats the case.
I don't think its bad it just might not be for me.
Duane Hansen
"Lots of Alerts but no help"
I get a lot of alerts but no support or help[ on what actions I can take, I can't even find what the alert is about.
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