"Great customer service & easy interface"

I was looking for some flights on Google and found the best price at Ovago. Once at the site, I started talking to Josie, who asked me about my flight requirements and then proceeded to provide the best flight options at the best price, her customer service and attention to detail made my whole experience transition less and smooth. I highly recommend Ovago and Josie for your future booking needs.

"Super low fares disappear when you try to book."

I tried to make a booking for an international flight. It took them more than 18 hours to get back to me with another flight itinerary which was longer and more expensive. I then had many back-and-forth messages until they agreed to give me my original booking at the original price. THEN they told me my bank declined the purchase- which is IMPOSSIBLE and a LIE. THEN they told me they needed to call my personal number for "verification purposes". Many lied and excuses all to cover up the fact that the incredibly cheap fare they were offering did not exist. Ovago may not be a scam but they are definitely not trustworthy.

"AMAZING!"

I would like to give a Big Thank you to Tyron, my Sales Specialist who helped me book my trip to Europe and stayed with me through the whole process. He booked me exactly what I wanted and gave me a great price and I will definitely work with him in the future and refer him to my Family and Friends!

"Pathetic company full of lies"

Pathetic company. I am still waiting on confirmation of my booking where it has been close to 72 hours. Meanwhile, the airfare would obviously climb. I checked with them each day for the first two days, when the airfare was still the same. They mentioned the ticket would be issued within 1-2 hours. How can you trust such an agency who wont even book the tickets at the price you wanted, so they can later jack it up once prices go up ? Places like Kayak and Skyscanner should ban these guys. They are a typical bait and disappear company. Dont book with them. You have been warned...!!!!

"Great customer service and highly…"

Great customer service and highly understandable agent and special thanks to Kari for her great attitude and patience.. she was so supportive

"Lena made my first experience with…"

Lena made my first experience with Ovago exceptional. She guided me effortlessly and was always ready to offer support whenever needed.

"Payment issues "

Booked a flight - ticket wasn’t issued due to a supposed problem with my credit card. I confirmed the payment 4 times - with the amount being charged to my account 4 times. I called my bank which mentioned there was no issue on their end.

OVAGO after two calls was not able to issue the ticket citing the payment didn’t go through. I am now working on getting the booking canceled and my money back.

Terrible service - and not trustworthy. Would recommend booking with a reputable provider.

Edit: It has been 5 calls with Ovago representatives since the issue started, my bank has confirmed 3 times that the payment went out and the "credit card issue" that Ovago is stating is incorrect. So far $4800 were charged and no ticket issued. The company as well as their service is a joke.

In response to the Ovago comment below: The comment misrepresents what actually happened.

"No charges were applied" - this is incorrect. Only after I asked my bank to recall the 3 payments deducted from my credit card from Ovago and to flag them for fraudulent behavior the payment was reversed. There was no assistance from Ovago to make this happen.

"Excellent service "

Wow, very surprised that #1 you take phone calls, #2 your sms link to resolve the issue was so easy to use, #3 my issue was resolved. And #4 so quickly.

Excellent service

"I was having difficulty booking flights…"

I was having difficulty booking flights to coincide with my traveling companions. Raavi helped me connect my flights with theirs in a very short period of time. He was very patient, professional and friendly. He stayed connected until i was completely satisfied. He made the booking of the flights so much easier and not stressful. I truly appreciated his assistance.

"I have an excellent experience working…"

I have an excellent experience working with Maverick. He helped me find the perfect flight which fit my needs and were reasonably priced. The entire booking process was super efficient! I will definitely turn to Ovago for my future trips!