"Unprofessional, Unfriendly, Uneducated - Avoid At All Costs!"

Some, or most tutors are fine. But the company, policies, business model and practices are highly unprofessional. If you are a tutor you can do better with any other place other than there - any will be more professional and friendly.

"Don't waste your time and energy"

Don't waste your time and energy! This is a scam. Your time, money, experience and effort is better spent in any other legitimate place.

"I had a similar experience to some of…"

I had a similar experience to some of the reviewers here—they appear to be quite racist. They let me go through the vetting process, wasting my time, and then told me I didn't pass without providing significant information. This company is terrible, and the reviews speak volumes about them. Your days are numbered—enjoy your little company while it lasts.

"RACIST & SKETCHY COMPANY"

RACIST & SKETCHY COMPANY. They don’t hire people of color and then don’t tell you why.
“Didn’t meet our vetting processes” is the ONLY reason they gave me after they took all my personal information. SKETCHY COMPANY. Do not trust them.

"Wyzant hasn’t addressed tutor misconduct"

I wrote the customer support team. One of the tutors made an advance on me and rather than addressing it and taking down the tutors profile they didn’t do anything. This is deeply concerning because they work with children and that would be grooming. Wyzant addresses support requests in 1-3 business days, they haven’t addressed mine in over 2-weeks

"I am really surprised at these reviews "

I am really surprised at Wyzant’s low ratings here on Trust Pilot, and I do wonder if competitors are manipulating the ratings by submitting negative reviews (to drive potential clients away from Wyzant & toward their own platforms).

As a tutor, I love it. I set my own rates, and I decide who I work with. I can end relationships with students who are rude, flaky, or just not benefitting from tutoring, and I can develop relationships with students who are consistent and who really want to learn.

From the student’s end: it seems to me that the students I’ve worked with have had great experiences with Wyzant (with me & other tutors).

Tips to avoid the problems others are citing:

1) Make sure the tutor you message has a background check so that you can be assured they are who they claim to be.
2) Ask for a free meet & greet prior to booking a session so that you can ask probing questions. I always offer to chat via a video call prior to scheduling, so that students & parents know who/what they are paying for.
3) Ask the tutor what they do if they realize they can’t help a student with the student’s questions. The tutor should answer that they won’t charge you if they don’t know the material. This happens sometimes. No matter how good the tutor is.
4) Send the material you want to cover in advance to ensure the tutor can look it over and prepare.
5) This applies only to the poorly behaved minority of parents/students. Understand that tutors are self-employed and treat them with respect. Show up to appointments, send a message if you’re running late, and remember that we are under no obligation to keep tutoring you if you are unpleasant.
6) Regarding the issue of charges for sessions that never occurred: I would be shocked if this was true. I’ve never had a student complain of a charge for a session that was never completed - not a charge from me or any other tutor they’ve worked with. You can always dispute the transaction with your bank and remove your payment information from Wyzant at literally any time.

In conclusion, as a tutor, I’ve had a great experience with Wyzant, and I’ve yet to meet a student or parent that was displeased with Wyzant. Those who are displeased were probably dropped by tutors due to the reasons I listed above (rude, unpleasant, etc).

"scam "

so called tutors but they’re really just a bunch of in compassionate scam artists

"If you're a tutor"

If you're a tutor, Wyzant (pronounced "Wise Ant") is NOT where you want to be.

FYI I'm writing this because they terminated me as a tutor - full disclosure. They have a comprehensive bunch of agreements, and they said it's because of section 18b of the agreement. 18b reads as follows: "(b) Independent Tutor’s material breach of this Agreement, violation of the Wyzant Terms of Use or Tutor Payment Policies, or misuse of the Site. - WITHOUT hyperlinks to the other agreements.

And how did they do this? They just DID IT. They sent me an Email saying they're "ending my access... effective immediately" becaue I supposedly violated the above, and then they ask for DOCUMENTS if I disagree! WHAT documents? To prove or disprove WHAT? And when I write back to ask, they say, "we're customer support - we don't have the ability to research"! NOW what? They say they've "conducted a review". Was I involved? Did they ask me ANYTHING? Did they give even PONE specific detail? NOTHING!

Wyzant is a JOKE, and a bunch of NEO-NAZIs. Tutors and students: AVOID WYZANT LIKE THE PLAGUE!!

"Time wasted"

I spent quite a bit of time preparing my profile for applying at Wyzant. They said it needed some work and I updated it. They still wanted changes so I tried again. They dumped me. I have vast experience with teaching and tutoring but they apparently want generic profiles that match their algorithms.
So, much time was wasted and I moved on to friendlier tutoring sites.

"They seem indifferent to whether their…"

They seem indifferent to whether their service works well or not. Besides a clunky UI, the audio recording of your tutoring session can fail to record. So you cannot playback your recording, there is no audio. I would not use them to learn a foreign language. They just say they cannot fix it if it fails to record. Good luck.