"Man I cannot began to say what a great…"

Man I cannot began to say what a great employee you have. She was so patient with me and took all she had to get my time with tangointernet extended. You people will soon loose a very valuable employee as she is destined to go on to bigger and better things. She was FANTASTIC. ( you might want to pay her top dollar for her position ) If you need any live comments from me please feel free to contact me at (503) 740-8059. Enough said.
Richard S. Norrish

"Alma did a great job"

Alma did a great job! Very kind and helpful!

"Excellent service thank you."

Excellent service thank you.

"Russell was a great help"

Russell was a great help. Great attitude, I wish every customer support person was as nice as him.

"Calling in to ask about upgrading our WIFI."

I called in to ask how I could get the upgrade on the WIFI service that is provided by the Campground we are staying for a month and a half. I explained who I was calling and I was very fortunate to get Russell to help me through the process electronically. I cannot say how grateful I was to have him guide me, he clearly explained the details of the upgrade. Then after all that he took the time and patience to walk me through it step by step. We are Senior Citizens and he was so very patient and took his time. We were truly impressed with this level of Great Customer Service. Thank you again Russell, I sincerely appreciated everything! Kudos

"Russell was great to work with"

Russell was great to work with. Very helpful, answered all my questions and great follow up.

"Crummy"

Crummy. Good luck trying to use it.

Drops all of the time. Changes strength to zero and haven't moved an inch.

Just the worst.

"Getting connected to TengoInternet is…"

Getting connected to TengoInternet is easy but speeds, even purchased packages, are very slow with many dropouts that sometimes last over an hour. Calling for help will usually result in a
Tengo equipment restart which helps for a few hours, then the issues start presenting again. The service is not expensive for a months service, but the network is unusable for working from home. I have also found many dead spots in the parks. This issue does seem to be getting a little better.

"Ronnie is amazing!"

Ronnie is amazing! I am not computer savvy and get mad at myself when I cannot "fix" a computer problem. Ronnie was kind, patient and wonderful to work with. I hope I did not ruin his day - he made mine!!!

"I have been using this company for most…"

I have been using this company for most of the summer. Whenever I have had a problem, they have always been able to resolve it. I am impressed with their service.