iCandy

Retail Fashion and Lifestyle Goods
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504 reviews
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Customer Reviews about

iCandy

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Simon Cottrell

5.00/5.00

"Website very easy to use and…"

Website very easy to use and communication was excellent. I thought that I had initially ordered rhe wrong product so had to email their customer service. An excellent service and would recommend using them. Also my daughter said that the buggy combo we purchased was excellent and so easy to use.

04/11/2024

Eddie Marsh

5.00/5.00

"Great customer service when I had a…"

Great customer service when I had a recent problem with my year old buggy which they fixed swiftly

03/11/2024

Carolynn

5.00/5.00

"Perfect and arrived quickly "

New cot mattress perfect

02/11/2024

Susannah Taylor

3.00/5.00

"Paid for next day delivery before 12pm…"

Paid for next day delivery before 12pm but it came three days later

02/11/2024

Michael O Driscoll

5.00/5.00

"Only place to get the full icandy range"

Only place to get the full icandy range

01/11/2024

Alana Paterson

1.00/5.00

"Snooty and unhelpful "

Front wheel popped off on a road crossing which is apparently not uncommon. Customer services were slow, gave contradicting advice that I could fix it myself if I bought replacement part which I did then they told me there’s no way I could fix it myself and to send it in at cost to me. They repaired it quickly but then sent it back to me with the other back wheels off for me to figure out how to attach myself. All throughout customer services were snooty and unhelpful whilst insincerely apologetic. Couldn’t use my double pram for 3 weeks, not an inconvenience at all….

31/10/2024

Sophie Jones

5.00/5.00

"iCandy at the Baby Show"

We met Andy at the Baby Show, London, who gave us a brilliant overview of the product range

28/10/2024

Emma

5.00/5.00

"Top salesman Chris, thank you "

Chris was really helpful & full of practical advice. We didn’t feel rushed or pressured into a purchase. He was able to answer all our questions and spent a good amount of time with us showing us how to use everything. It was a really enjoyable sales experience.

27/10/2024

Shelby

5.00/5.00

"Jeunie was amazing and so patient with…"

Jeunie was amazing and so patient with me in choosing my pram and gave me the best experience possible .

27/10/2024

Megan Kerby

5.00/5.00

"Zoe was so friendly and helpful this…"

Zoe was so friendly and helpful this afternoon being extremely patient with all our questions.

27/10/2024
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