"Great customer service"

My experience with Shore has been great. The hoodie I ordered arrived and had been labelled incorrectly so was the wrong size, but Chris in customer service dealt with the issue very quickly and could not have been more helpful. Thank you for your help, Chris! I'll definitely order with Shore again.

"Professional and trustworthy"

The customer service is second to none! I had an issue that was squared away with maximum speed and minimum fuss! A company you can trust.

"Outstanding customer service from Chris"

Gloves didn't match description on their website, on letting them know they updated the description on their website, emailed the manufacturer for clarification and sent me a returns label for the gloves I bought. Amazing customer service, bookmarked their website for my future business.

"PATAGONIA JACKET "

I ordered a Patagonia jacket for my son. I searched the web and came across Shore I saw the snowdrift jacket I thought he would like and I ordered it. It was delivered within a couple of days and I was updated on the progress of the delivery. It came well packaged and in great condition. My son loves it and I would definitely buy from this shop again. Very professional without being intrusive. Thank you shore great product at a very competitive price.

"Had a pair of shoes that arrived…"

Had a pair of shoes that arrived faulty,
Sale team were great to get a new pair out on the same day. Massive thanks you to chris who dealt with this issue

"Easy exchange"

Ordered for first time but didn't like any of the items. Exchanged for something else & difference was quickly refunded & new items sent.
Customer service quick to reply as well.
Would use again.

"They Just Delaying the process"

They asked us for some documents. we did sent them. then they said it shall be PDF format. which we did resent everything. then they said, oh it's too many , put them on a A4 paper and send. Which we did again. Then they said, oh we can't open them. these have been taking us 6 weeks

"Amazing service all round"

Amazing service all round - highly recommend !!

"Excellent customer service"

I had a fault with some wetsuit boots I bought (no fault of shore.co.uk) and they sorted it out quickly and efficiently, with excellent communication and friendly, professional customer service. They replaced the faulty boots and didn't even charge me the difference to replace the faulty ones with a brand new pair. Amazing!

"Service above and beyond"

Bought a jacket for a gift from the store when I was visiting Wittering. Unfortunately when I got home I needed a different size for the birthday boy. I got in touch with Shore and they were more than happy for me to send the jacket back to them and then dispatch the new size for me. Not only did it save me a trip to the store but it was super quick delivery. Service above and beyond what was expected. Have bought several things from Shore and will continue to do so whenever I am next at the Witterings!