"I recently ordered from…"

I recently ordered from Outdoorsupply.co.uk and have mixed feelings. While the shipping takes longer than expected, starting over a month after the order date, it seems many issues arise from Brexit-related complications. Some customers reported unexpected customs fees, which can be frustrating if not anticipated. However, others had a smooth experience without additional charges on lower-priced items. Overall, I appreciate that Outdoorsupply.co.uk provides unique products not easily found in the UK, but clearer communication on shipping origins and potential extra costs could enhance the shopping experience. 4 stars.

"Be wary of this site"

Be wary of this site. They sell products even though they are not available using excuses such as supplier delays. And worst of all is the customer service support that never rests.

"Awful experience so far"

Awful experience so far!
Previously emailed with questions about a ski jacket receiving fast responses however, once Ordering on 27th November all communication has since ceased. The order was over £300 so I expected to be kept up to date with the shipment however, after 4/5 emails, I’ve still had no update of even processing from the company!!

"Very sharp blade amazing for cutting…"

Very sharp blade amazing for cutting anything helped alot during the time I was camping with my son. definitely buying again.

"The company refused to accept delivery of a return"

The company refused to accept delivery of a returned item causing me to initiate a chargeback claim through my bank to acquire a refund.

"veeeery delayed shipping"

I placed my order on October 6th, but the shipping won't even begin until November 11th, and who knows when it will actually be delivered. Had I known it would take this long, I wouldn't have ordered from them.

"Fantastic service"

Fantastic service. Good quality products. Good communication

"dishonest thieves"

dishonest thieves, very long expeditions with hidden costs and taxes. zero costumer support. never seen something like that. I throw away 80£, absolutely disgusting.
Also returns have fees, be careful.
And I still don't have my products...
one shipments is 2 MONTHS delayed...
can't say more..

"Fast and efficient"

Fast and efficient experience the whole way from ordering to delivery. Great selection of hard to find boots that have been out of stock everywhere else for over a year.

"Very lightweight chair, perfect!"

We bought 2 lightweight camping chairs, not available in the UK. We read reviews of this Dutch company & Brixit has caused a lot of problems! Our chair were under the value of £135 and so NO extra custom charges.
The whole process of buy from this company was plain sailing no issues and delivary was very quick. We highly recommend !