"Packaging 10/10"

Packaging 10/10, came in 2 days early, no damage, great service

"Parfait top 👍"

Parfait top 👍

"Bei den Preisen lohnt sich das nicht (deutsche Preise)"

Bei den Preisen kann man auch auf eBay kaufen

Einfach Figuren für 54€ und in Japan kosten die 12€ 😂

Da warte ich lieber bis November und dann kauf ich mir wieder alles in Japan

"Primer paquete recibido con ellos"

Primer paquete recibido con ellos. Todo correcto.

"Highly recommended"

This is a great service with a reasonable cost for what they do. Items are packed well and arrive with no damage and in a timely manner. I highly recommend Zenmarket to anyone wishing to purchase items from Japan.

"longtime zenmarket user, great experience!"

everything was packed well and came in great condition, i’m super pleased!! i’ve been using zenmarket for awhile and always great service. i ordered some bendables this time and they were reinforced with an extra panel of cardboard to keep them safe. everything bubble wrapped and in a properly sized box so nothing could get jostled around. hooray!

"Lifetime-best packaging ever seen"

The package arrived in the best packing I have ever seen in my life. The item auctioned (Korg i3 30-year old arranger keyboard) safely sits in packaging clearly received "full of love and attention" as ZenMarket mentioned.

I was at first surprised to see the shipping cost is the same as the auctioned item but the quality of the packaging say it loud and clear why one should order from ZenMarket ^_^ Thanks to the quality, the care and the love you have put into the delivery.

"Cheap proxy but slow and unreliable"

The good
-low and no bs fees
-If you live in the EU, it's the only proxy that lets you pay VAT in advance.

The bad
This proxy is just not reliable for products that are in high demand;
-Your order might be randomly stuck in "awaiting order" for hours (zenmarket has never elaborated on why it happens, it just does randomly)
-Charging your zenmarket wallet will also, completely randomly, get stuck and take hours to put the money in your wallet.
-In the (likely) case that your order gets sniped by someone else because zenmarket was too slow for the reasons above, zenmarket also can take a FULL DAY to refund you back the amount on a failed order, so if you just happen to find a good deal right after, well, guess what, you're missing on that too!

"Too complicated"

Too complicated. item plus fee plus shipping plus you have to deposit money or use PayPal. PayPal will charge 3.5% of the total. you will end up paying more for the item.

"Déception"

Après de nombreuses années de collaboration et des sommes collosales versées à zenmarket, ils n'ont pas répondu favorablement à une demande d'annulation d'achat, en se retranchant derrière leurs CG et celles de Yahoo.jp.
Techniquement ils auraient pu... mais ils n'ont simplement pas voulu. J'ai trouvé cela vraiment regrettable de ne pas avoir voulu régler le problème d'un excellent client de longue date.
J'ai donc fermé mon compte et suis passé à la concurrence.
Ils ont perdu un bon client et de futures sommes colossales....