"Great product and delivery times as promised"

Purchased floating TV unit. Excellent communication and great product!! really happy with everything from the start to finish!

"Fabulous Sofa - highly recommend"

Called in the shop on 3 occasions and had great service from Colin and also his brother. I kept changing my mind on the make of sofa I wanted but Colin was really helpful and nothing was a problem. After 15 weeks wait my sofa was delivered just in time for Christmas as promised and it is just fabulous! The quality and colour of the leather is perfect and looks SO expensively. I can highly recommend this company!

"Excellent quality recliner sofas"

ive just recieved my lovely monza recliner sofa and its simply gorgeous. It took 14 weeks and the delivery guys were fantastic in setting it all up for me. Very happy.

"Lovely sofas - very pleased !"

Recieved my sofa in 12 weeks and no hesitation in recommending delux to anyone who wants really great quality for the money. Everything else to me was secondary but the delivery company were also very good. No complaints and very happy with what i got.

"Happy with purchase !"

After looking for a very long time for modular leather sofas i came across Delux Deco who seemed to have a very good range online. Ofcourse there are lots of choices online but its so hard to know what is decent quality. After visiting the delux showroom i immediately knew that these guys were about quality. I ordered a modular sofa which actually came in reasonable time considering i was advised 10-14 weeks as it arrived in 10. I must say it is simply excellent quality for the money and Ive seen similiar sofas in Natuzzi for double the price. The delivery guys set it all up and were excellent. I got my emails updates although a little sparse and found delux to always respond to emails although a bit slow with thier calls. I gave 5 stars is because of the quality which you cant beat or i couldnt.

"Don't Bother - Company has no intention of honouring your purchase"

17 weeks ago I put an order into Delux deco for an entertainment unit which the company wanted full payment and a promise of delivery within 9 to 15 weeks. It has now been 18 weeks and I have not received anything, including an explanation from customer services. I have logged two online tickets and phoned on 5 different occasions however I have only got as far as the receptionist who repeatedly tells me no one from customer services is available and that someone will get back to me urgently. This company seems to have no intention of honouring this sale and therefore don't even bother looking at their website.

"Nice Tv unit !"

Recieved my Ikon unit which is really nice and sleek. Bit of a job to get it on the wall but overall happy. 7 weeks.

"Dreadful the worst company I have ever dealt with"

Don't use this Mickey Mouse company go somewhere and pay full price so that you don't have to wait a year for your order to be completed. Did not even get any compensation. Customer service is non existent and the owner just cannot be bothered. We will never ever use delux deco again and would never ever recommend it to anyone. Dreadful
Calls and emails because no one ever replies and calls don't get past the call centre that is used to answer phones!
We received £600 free product !!! You are jokers the 600 free product has no back cushions and is useless despite the fact your last confirmed order to complete the purchase said we were getting three back cushions you only delivered one. Still waiting for compensation ! Don't use this company.

"Superb quality, but patience required"

Firstly, as some reviews have remarked upon, you will wait a long time for your products, but this is made very clear to you before you order. My order arrived at the back end of their original estimate which although I was disappointed with, it would be unfair to be overly critical about this alone, as stated, they made me very aware of the timescales prior to order. On to delivery. My experience is the polar opposite of some of those I have read. The courier firm were a pleasure, they bent over backward to accommodate a date change that I requested. The sofas themselves are excellent. I ordered the Paramount cinema seats, 2 rows of 3 seats. The quality is way beyond what I could have hoped for. I am totally delighted with them if I am completely honest. My only feedback to Delux Deco is that I would have felt more comfortable with more regular updates, but Colin and the team were always courteous (despite my shortness sometimes) and indeed, Colin even made a you tube video with assembly tips so that everything went well on the day of delivery (ps, my sofas required light assembly but I doubt that would necessarily always be the case, just the nature of my particular order). If you are prepared to wait, the quality versus price ratio might well be impossible to beat, which as I understand, is at the very heart of their USP, ie, you will wait, but it will be worth it. Bruce, Ashford, Kent.

"Great range and friendly service !"

knowledgeable staff and excellent range of moden sofas which are super lux - but take a while. Got my lovely urban sofa in 13 weeks from order but worth the wait and exceeds my expectations. Basic service but everthing was communicated well and products were put togther for me. All in all pretty happy and will be back for one of those designer chairs.