FURCO

Home & Garden
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398 reviews
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Customer Reviews about

FURCO

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MRS MARTINE WHITEHOUSE

1.00/5.00

"Worst company to buy from I brought a…"

Worst company to buy from I brought a sofa last November that was damaged spring had nails coming through the sofa
Taken a year to have a replacement was a joke don’t buy from them

01/11/2021

Steve Palmer

5.00/5.00

"All good so far"

Rating reflects experience up to point of purchase. Great price, clear website, hoping delivery phase is up to the same standard.

31/10/2021

Jane Taylor

5.00/5.00

"Easy to rfer"

Great value . Great website. Easy to order

31/10/2021

Pj

5.00/5.00

"Great service"

Great service

31/10/2021

Varun Nadkarni

4.00/5.00

"slightly difficult to pay"

slightly difficult to pay

30/10/2021

Gareth

1.00/5.00

"Completely fake company AVOID AVOID…"

Completely fake company AVOID AVOID AVOID customer service is non existent, ordered 2 sofas for 5-7 day delivery waited 21 days then emailed and cancelled, now they are trying to charge me 90 quid for the courier that never arrived. Wish I had read reviews before as company is BS.
Will be taking them to court for the 90,

28/10/2021

Still Game

5.00/5.00

"Easy ordering process"

Easy ordering process. Cheapest place for the table I was buying plus an added bonus of a discount code.

26/10/2021

Alice Lang

1.00/5.00

"Fake reviews and awful customer service"

Finally had a resolution to my problems with this joke of a company, but only thanks to PayPal.

Here's my advice to anyone thinking of buying from Furco:

1. Don't.

2. Beware of fake 5* reviews on TrustPilot and Google. It's so obvious that they're fake. No company consistently gets only 1* or 5*. I would take them all with a pinch of salt.

3. Don't believe the delivery times. They're stated as faster than they really are, purely so that they get the sale against other companies – but they're not accurate. Your order will be late.

4. If you want to cancel your order, they'll deliver it anyway so that they can then charge you £99 to collect it. Best just not to order in the first place.

Here's my advice to anyone who's being refused a refund:

1. Every time you ring, they'll say they'll get back to you, but they won't. Don't believe what they say; it's all a lie to get you off their back.

2. If you paid through PayPal, raise a case with them against Furco. Provide all the details, including screenshots of all emails. They got me my money back.

3. Don't be afraid to go to the consumer ombudsman or small claims court to pursue this further; this company do not have a leg to stand on.

26/10/2021

Adrian Joyce

5.00/5.00

"Great quality service value for money…"

Great quality service value for money and ease of purchase highly recommended

23/10/2021

Erin Hutchins

5.00/5.00

"Bought our shelf from these guys after…"

Bought our shelf from these guys after seeing the same type online! So helpful and absolutely amazing quality.... I'm so in love with my new shelf..

22/10/2021
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