FURCO
MRS MARTINE WHITEHOUSE
"Worst company to buy from I brought a…"
Worst company to buy from I brought a sofa last November that was damaged spring had nails coming through the sofa
Taken a year to have a replacement was a joke don’t buy from them
Steve Palmer
"All good so far"
Rating reflects experience up to point of purchase. Great price, clear website, hoping delivery phase is up to the same standard.
Jane Taylor
Pj
Varun Nadkarni
Gareth
"Completely fake company AVOID AVOID…"
Completely fake company AVOID AVOID AVOID customer service is non existent, ordered 2 sofas for 5-7 day delivery waited 21 days then emailed and cancelled, now they are trying to charge me 90 quid for the courier that never arrived. Wish I had read reviews before as company is BS.
Will be taking them to court for the 90,
Still Game
"Easy ordering process"
Easy ordering process. Cheapest place for the table I was buying plus an added bonus of a discount code.
Alice Lang
"Fake reviews and awful customer service"
Finally had a resolution to my problems with this joke of a company, but only thanks to PayPal.
Here's my advice to anyone thinking of buying from Furco:
1. Don't.
2. Beware of fake 5* reviews on TrustPilot and Google. It's so obvious that they're fake. No company consistently gets only 1* or 5*. I would take them all with a pinch of salt.
3. Don't believe the delivery times. They're stated as faster than they really are, purely so that they get the sale against other companies – but they're not accurate. Your order will be late.
4. If you want to cancel your order, they'll deliver it anyway so that they can then charge you £99 to collect it. Best just not to order in the first place.
Here's my advice to anyone who's being refused a refund:
1. Every time you ring, they'll say they'll get back to you, but they won't. Don't believe what they say; it's all a lie to get you off their back.
2. If you paid through PayPal, raise a case with them against Furco. Provide all the details, including screenshots of all emails. They got me my money back.
3. Don't be afraid to go to the consumer ombudsman or small claims court to pursue this further; this company do not have a leg to stand on.
Adrian Joyce
"Great quality service value for money…"
Great quality service value for money and ease of purchase highly recommended
Erin Hutchins
"Bought our shelf from these guys after…"
Bought our shelf from these guys after seeing the same type online! So helpful and absolutely amazing quality.... I'm so in love with my new shelf..
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