FURCO
Holly
"Do not order from this company!!"
Do not order from this company!!! Terrible experience. Never received item and they don’t reply to messages and don’t answer the phone.
A REEDE
"MISLEADING ADVERTS…."
Why are you advertising goods that are discontinued? This practice isn’t honourable & is very misleading to the average retail customer. Thank goodness I did my research before putting my trust in you!
*Hudson Living Kielder Console Table - delivery in 7 to 21 days?! REALLY???
Matt Harris
"Absolute Rip Off Merchants"
Absolute Rip Off Merchants. I ordered a Sofa, they contacted me to say out of stock and sent me a photo of an alternative. Asked for money back and they disappeared. Didnt respond to emails or phone calls. Had to raise a case with PayPal and I have now been refunded.
Gary Davidson
"Stay away"
Stay away from this company.
I purchased a dining table and chairs which never arrived. Tried to contact them multiple times on phone and email with no reply. Luckily I paid via Paypal, raised a case and managed to get the money refunded.
Corinna Patience
"If zero stars was an option I would use…"
If zero stars was an option I would use that...
Furco delivered the wrong sofas after 7 weeks (rather than the advertised 3 weeks). I've contacted trading standards but Furco have not engaged in mediation and I am still without the correct sofas (ones they delivered are still in packing). Emails and phone calls go unanswered so I will now be taking the company to small claims court.
Please save yourself the stress I am going through and do not buy from this company.
Mike
"PLEASE research them before you try to purchase.."
I would never leave a negative review but people need to be warned, as others have mentioned, there is no response once you have purchased, no product and for many like myself we now have to rely on our payment providers to resolve this to receive some sort of refund.
DO YOUR OWN RESEARCH, DO NOT GO OFF SELECTED REVIEWS ON WEBSITES.
Faiz
"Bad!Bad!Bad!Bad..."
Bad!Bad!Bad!Bad.... they delivered a sofa looks completely different than online...the agreed to take it back... I haven't seen the refund it's already over a month. Bad!Bad!Bad. THIEVES! THIEVES! THIEVES.
Mrs Diane Maile
"IF THERE WAS NO STARS THATS WHAT ID…"
IF THERE WAS NO STARS THATS WHAT ID PUT. DO NOT BUY FROM THIS SO CALLED COMPANY.
AN ABSOLUTE DISGRACE. I ORDERED A TABLE BACK IN AUGUST SAID IN STOCK ON WEBSITE SO OKAY PAID THE FEES AND SAT BACK TO AWAIT A DELIVERY DATE……. A FEW DAYS LATER GOT A CALL TO SAY OUT OF STOCK , BUT DELIVERY WOULD BE END NOVEMBER…… NOVEMBER PASSED NO CALL NO TABLE .REMEMBER THEY HAVE MY MONEY ACCUMULATING INTEREST IN THERE BANK?????
IVE TRIED CALLING ON ALL 3 NUMBERS,EMAILS,WHATSAPP MESSENGER,ABSOLUTELY NOTHING.
I GOT SO UPSET TO TAKE YOUR MONEY AND TO BE TREATED LIKE THIS IS A TOTAL DISGRACE.IM NOW LEFT WITHOUT A TABLE AND TO ADD INSULT TO INJURY IT STILL STATES IN STOCK ON WEBSITE.
HOW YOU CAN SLEEP AT NIGHT IS BEYOND ME.
LUCKILY I TOOK IT TO PAYPAL AND THEY DISPUTED IT FOR ME AND IVE JUST GOT A FULL REFUND BACK, THIS SHOCKING SO CALLED PLACE DID NOT EVEN REPLY TO PAY PAL .SO JUST BE WARNED DO NOT PART WITH YOU WELL EARNED MONEY TO FUND THERE BANK AS YOU WILL NOT RECEIVE YOUR GOODS.
David
"Avoid"
This company is dreadful at communicating with customers. Phone calls usually go to answerphone and messages are ignored. Emails are also usually ignored. Delays to promised delivery dates were not communicated to us, the dates just came and went. After waiting over three months for some chairs we had ordered and threatening them four times (two phone messages, two emails) with getting our bank to reverse the transaction, they finally popped up and promised us a refund. We'll see if it appears.
EDIT: the refund did appear as promised, so we are not out of pocket but the whole thing was a huge waste of time.
J Patrick
"Order cancelled by them, no refund!"
Ordered chair on 12th October, got confirmation email and then nothing else. Ended up chasing and chasing them for a delivery date - was very difficult to get through to them on the phone and emails were ignored. I was promised a delivery date, then another and finally I was told nearly 2 months later that the item was "no longer being manufactured" - which I believe is untrue. I was offered a refund but did not receive it and have now had to do a chargeback via my credit card company. I believe this company is dishonest in its dealings and would advise you steer clear.
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