"As a landlord trying to manage all my…"

As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professional, fast respond, communication is fantastic. Maintenance costs of the properties been noticeable reduced as I feel Ivana always finds the best solution at great value. I could not recommend highly enough Hyde&Rowe for property management. SP (Shirley, Dulwich)

"Amazing communication from the service…"

Amazing communication from the service accommodation team, good service, I can’t wait for my next stay with them.

The staff members I dealt with was called Jeneen & Sarah

"My boiler broke down and my garden…"

My boiler broke down and my garden fences completely collapse. Tenants had children cold in the apartment! Within hours Ivana managed to resolve the issue and next day my fences were up.

Thank you, great help!

Colin W

"I stayed at a property recently and my…"

I stayed at a property recently and my experience was top quality :). I would definately 100% recommend there services. Thank you

"Excellent service received from this…"

Excellent service received from this agency and with myself being a first time landlord. They held my hand with the best advice possible. I fully recommend this agency.

"A long wait to get a deserved resolution"

This is my genuine experience. The property I was meant to stay at had no heating or hot water and I was told this on the day of check in. They offered a different property but that was dirty, no internet, you couldn't plug in the TV as it didn't reach the plug and there was an extension cable with a note saying "Do not use for your own safety". It also smelled of smoke from whichever neighbour was smoking in their flat. We had to turn down this accommodation as it was not up to the standards.

Before checking in I had to send over a £300 damage deposit via bank transfer and even though I never stayed in the property they were being very difficult about sending me back my £300. Their excuse for not sending the damage deposit was the submit button to bank transfer it back wasn't working. It has taken 4 weeks to get this back and it was booking.com who had to send it and invoice them later.

I would not recommend them to anyone. They will take your money, don't bother using them.

"Hard working agents"

Hard working agents who definitely deserve their awards.

"Unprofessional and unresponsive. Don’t use this firm"

I booked a valuation. The day before the owner rang to ask me to reschedule when the appointment had been booked a week before. The visit went well. A week later I was still waiting for the valuation. It never came. I rang twice. I emailed and texted but had zero response. Don’t use this firm - they are unprofessional and will let you down

"Stay away"

Stay away. Rogue estate agents who promise to provide a service by taking your property and paying you monthly for a fixed term. Then once the term is over do not return the property in a good state. They do not pay on time and are very poor with customer service. They have the highest turnover of staff I have ever encountered. DO NOT USE THEM FOR YOUR OWN SANITY

"Fab Croydon apartments"

These properties are all around the Croydon area. I've stayed in a few of them for work and they are always conveniently located. The properties are clean and the comms with Michelle is great. Would reccomend.