"WARNING"

WARNING! Airsoft GI are scammers!

Recently noticed that in their base version of the Push Unite mask, they purposely have items listed in the description that actually doesn't come with the mask, they put it there hoping others wouldn't notice. I have sent them countless emails regarding the matter and they will not fix, they are purposely baiting people so they can clear their shelves from it.

"Horrible"

I don't know what happened to this company. They used to be great.

Now, they are horrible. No one answers the phone or replies to emails. I ordered an airsoft gun, decided to cancel it before it was shipped, then they still shipped the gun. Had all the documentation. Didn't matter.

No one replies to emails or answers the phone. It is beyond frustrating. Order from Evike or Taiwan Gun.

0/10 will be filling a claim with my bank if I do not hear anything soon or get my money back, which reading from the other comments I might have to do that.

"Better than expected"

I normally don't write reviews, but after seeing so many negative ones I decided I should. I ordered a part to replace on my lancer tactical gen 2 m4, it was a charging handle specifically. Came in about a week later with standard shipping and was the correct part. Give them a try, they worked for me!

"Horrible!"

Horrible all around I will never do Business with these people. I lost over 350, I called to open an investigation and they were very rude, And still haven't heard back from them.

"Not a win but for a loss not too bad!"

I was worried when I got a box with no name on it. A little upset when I found out it was a mp5 (awc specter). I shot it and it actually surprised me. It’s a decent gun. For a $175 mystery box…not bad.

"I love this place"

I love this place. Great customer service, real prizes, awesome prices.

"First time mail ordering from AirsotGI"

First time mail ordering from AirsotGI, experience is not bad, will do it more often down the road. Good service!

"What a disappointment."

Damnit. I really didn't want to have to write this review. I've ordered from them twice at this point. The first time I ordered an airsoft gun ($230.00) which was about 2 weeks late causing me to miss the event I originally ordered it for in the first place. The second time which I literally just sent the email to them for; I purchased a "swag" pack ($10.99 with shipping) and they sent me an empty white usps bag.... Quality control at Airsoft GI is incredibly bad right now and I just cannot recommend anybody use it till this is rectified. If they ever fix their issues I'd give them a 3rd chance but for now I'm going to stick with Evike.

"WARNING"

WARNING - AIRSOFT GI ARE UNETHICAL CROOKS! It pains me to check even one star for this company, but I didn't want it to look like I forgot to rate them. A BIG FAT ZERO IS NOT LOW ENOUGH. We bought our son a $700 airsoft gun for Christmas. The gun arrived and did not work - at all. We are very mechanical people, familiar with items of this nature and realized it was defective. Tried reaching out by phone and also email. Thought maybe they were on vacation for the holidays, gave them benefit of the doubt, kept trying as the days then weeks passed. They don't accept messages on voicemail, just an outgoing message that hangs up on you! Finally one day someone finally answered a call only to send us a video to watch and try a test. The email they sent was totally cookie cutter and did not even address that we called about a defective item. Upon doing what the video said, my husband determined that the gun was a dud, did not work, would never work, etc. To this day, months later we've tried everything including finally resorting to disputing the credit card charge just for that portion of our purchase. This was our last resort but should have been our first course of action. We waited too long to dispute it because we were trying so diligently to get these people to stand behind their product and send us a replacement. Never worked with a worse company! They should be ashamed taking money like that and not standing behind their product. In addition to all of that, our son never got the Christmas gift he was looking forward to. These people suck!

"Gave them a 1 start but I don't feel…"

Gave them a 1 start but I don't feel like they even deserve that. We ordered an airsoft rifle through them and paid a $50 3 day shipping. The gun came 8 days later. I connected them numerous times by phone and email, and they never got back to me. I made a complaint through the Better Business Bureau and Airsoft GI ignored the BBB as well. The BBB contacted me to let me know ow and said they have received numerous complaints about this company and will make sure they are all there for anyone to see. Do not buy from this company. If anything goes wrong, they will.not make it write and technically their thieves but taking extra money and refusing to return it. Will only buy locally now.