"Excellent products and service"

Top quality items with friendly after sales service. I had a problem with a leaky mixer tap, one of the staff patiently trying different options and offering a replacement before the culprit turned out to be a faulty "O" ring. Highly recommend.

"Excellent customer service"

Excellent customer service couldn't of had more help from BJ and great products everything works perfectly absolutely zero complaints

"I was sold equipment that didn’t work…"

I was sold equipment that didn’t work in the USA then told by the UK rep that sold it to me that it was my problem to deal with and I should have purchased it from someone else.

I spent thousands ordering new parts and was left with unusable fixtures.

"First class service"

I visited today hoping for advice and parts to repair a tap I bought from Aston Matthews more than 20y ago.
Unsurprisingly, the tap is now discontinued, but to my astonishment they found the parts I needed and at a price that cannot be beaten.
Sincere thanks to Steve and Sue.

"Michael is knowledgeable"

Michael is knowledgeable, thorough, and patient, and quick to respond.

"Quality store"

Very efficient and timely response. I have had dealings with this company in the past and the quality of the products is something you can rely on.

"Amazing service by an amazing team…"

Amazing service by an amazing team Thankyou.

"Very helpful when ordering a…"

Very helpful when ordering a replacement shuttle for a bath /shower unit. Great to have a real conversation over the phone with a human as opposed to a machine .

"Excellent customer service"

Excellent customer service. Very patient dealing with someone who is not a tradesman but rather a housewife, inexperienced in things plumbing related.

"Lively stuff"

Love what I bought design and quality super. Helpful understated service