"Shower problem"

Phoned today.about 1 45.the chap has been out and all is repaired.this is service and care beyond what's expected.I can only thank flagship and for the lovely lady who I spoke to.thank you you really are the best housing company.I do read other reviews and am totally amazed at some of them.thank you from one very satisfied and happy tenant.

"I would like to thank Carly so much for…"

I would like to thank Carly so much for her help . When there was little or no information forthcoming she was always there to reassure me and help me with a happy and friendly attitude. At times the estate agent and solicitor were distant but Carly was always up to speed .

"Dipsy woman on the phone was chasing a…"

Dipsy woman on the phone was chasing a payment they owe me of £50. She claims it takes 10 working days. BACS 3 DAYS Electron 1 minute.
If i owed them they would be hounding me for it. Also asked for my bank details by email. Unsafe unsecure could have been hacked. FLAGSHIP get rid of Victory homes. Their staff are USELESS and giving you a bad reputation.

My IQ against all their staff i make them look silly.

Sort it Flagship.

I already have a complaint with an Ombudsman. Next civil court and then Supreme Courts.

"Review but flagship don’t care"

Review but flagship don’t care. Only interested in money.kitchen draws cupboards etc falling apart, fed up buying clue sticks to stick together to stop everything falling out. Boiler fitted and now leaking white stuff which ruined one toaster .,absolutely a disgrace!!!Do Not go with these COWBOYS!!!!!

"If I could give less than 1 star I…"

If I could give less than 1 star I would. They are shockingly bad! Do not use them for Shared Ownership. This is a rip-off scheme anyway, but you will receive sweet fa for your service charge that just continues to go up while Flagship staff are driving around in brand new electric vehicles and god knows what else! This is where our money goes! It is a beyond 'basic' service. They cut corners, cheap fixes for things, no maintenance on anything, drop grass cuttings, it takes years and years to get communal areas decorated, windows painted, communal window panes cleaned every 6 months! EVERYTHING has to be chased, chased, chased if you want anything done. Some of us don't want to live in squalor or tat but Flagship happy to let you!
I CAN NOT wait to see the back of them, useless wasters!

"Do not rent with them flagship is by…"

Do not rent with them flagship is by far the most scumbag housing agency 7 funking years black mold 3 promised to fix all time just rubbish . Came in other day instead of new tolit thay pop a new pip on leaking already . Thay are a criminal agency and I'm gonna be showing pics in all new in East anglia papers

"Absolutely disgusting service to deal…"

Absolutely disgusting service to deal with. Me and their tenant suffering with damp and mould issues which has lead to me having health issues and health issues to my 2 disabled children this has been going on since April we ring up for updates and they refuse to give us updates no one has come out to fix the damp and mould issue. I think this company and their owners are disgraceful Absolutely appalling considering they have a duty of care towards their tenants. What they are doing is unfair unlawful and completely irresponsible.

"These people should not get away with…"

These people should not get away with the horrendous way they treat human beings. They use their powers to destroy people's lives. They totally brake the laws of the land but use their legal department to threaten people with their lies. They have no grace to explain why they think they should be able to destroy what is not theirs. Yet they continue to do so with out the curtesy to face people and explain face to face why. Their Co and top dogs don't give a dam as long as they can get lesser staff to answer for them. They should not be allowed to get away with it. Other law breaking figures indervidusls or otherwise can't so why should they. It's not right. Why do we have laws if only the people that can afford it get to apply them. It is clearly 100% printed in black and white what the law is but as they think themself to have such powers to destroy people's life's and property to make profits. Yet everyday they get away with it why? Why do they ever get pulled up on it. Millions of people complain about or to the yet still they are allowed to get away with it. Why?

"DO NOT BUY A PROPERTY WITH THESE PEOPLE!"

I never thought I would have to complain about my home because I love it but Flagship is absolutely disgusting! The whole street has problems with the sewer and drainage system but they refuse to fix the issue properly!
They've built the houses on uneven ground which of course is going to cause problems with flooding when there's heavy rain! I have spoken to some rude woman from the company who basically said "it's not our problem" I don't know how that works when Flagship built the homes!
Now the whole street and other residents gardens flooded and leaving water damaged property which residents have to replace once more! All because they do not want to fix the problem properly! The drainage and sewer system is not fit for its purpose and I don't know how they continue to get away with this!

Meanwhile they will happily continue to take and increase the service charges every year without fail!

Flagship, you are an evil company.

Do not buy a property with this company! You will regret it!

"Terrible Area team!"

Terrible Area team!, useless! Doesn't matter how many times you put complaint in NOTHING gets done! Parking issue complaint after complaint, been holding the private parking sign that has a cigarette burn in it, for the workman hew turned up with out a post for a year now! Strange week like he said he would be back! What a joke! Seems like the only time they actually contact you is if you ow rent, Bring back when they was Suffolk heritage the entire service was outstanding! This lot....well! If they was the fireman and your house was on fire they'd turn up a year later to put it out!